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September 2025 by Teresa Grace
I have been calling them over a week now to let them know that I have cleared my things out of the unit and not to take a auto pay anymore, however they have not responded to my numerous messages to them on there phone, We will see if they attempt to take my money and will let everyone know. Overall I have had a bad experience with this company,the price is alot higher than was advertised due to the mandatory insurance they make you buy and other changes they tack on.
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July 2025 by Scott Larson
Quality unit---process of renting/canceling was extremely convenient.
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May 2025 by Russ Vetter
Very easy to set up auto payment and the units were clean and worked great for my needs. Very friendly staff, that always were only a phone call away.
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October 2024 by Breanna Springle
I would definitely recommend Booknow Storage! We were going through a really rough patch and we were able to get a storage unit fast and easily. We pre paid and it was very easy to do the units are very clean and inexpensive
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August 2024 by Connie Keairnes
The site was clean. There were no problems with little critters in the unit. Even with all this rain, there was no rain leakage. Staff were always helpful and courteous. I would highly recommend this company and return if I need storage again. Very appreciative of their service.
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October 2023 by Dave Sousa
Clean units. And always a fast call back if needed.. A bit expensive though.
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September 2023 by Randy Richardson
These people were very professional, helpful, and friendly. They're customer service was A-1. I would recommend them to anyone. Great job Book Now!!
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September 2023 by Erin MacTaggart
The customer service is phenomenal, the absolute nicest folks around! I highly recommend renting units here!!
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August 2023 by Dade Peyton
Good communication. Easy billing. Easy check out when done with the unit.
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August 2023 by Kelly Binning
****UPDATE 10/22****
Changed my rating to 5 stars. Management reached out to me regarding the lock and credited me back the admin fee. Great customer service makes this storage facility top-notch!
Amazingly easy rental process by phone or online. The only reason I did not give 5 stars is because there was no temp combo lock on the unit nor a complimentary keyed lock inside the unit as stated at the time of agreement. I had no choice but to use my own lock.
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June 2023 by Sheri Kent
My stuff remained dry and secure. I was very happy with my storage unit and would use them again if need to. Price was good too. Thanks.
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April 2023 by Catrina Feige
Very easy to get the unit. Monthly autopay worked perfectly for us. The unit was clean and the staff was kind.
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March 2023 by Charles Greene
It was easy as hell thank you all for it
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October 2022 by Z C
Convenient online payments. Great courteous employees. Great experience for what I needed
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October 2022 by Jake Freyason
Great space, very clean, staff very friendly and helpful!
