Sam's Club in Des Moines offers a wide range of services and products for its members. The store features drive-through services and prescheduled Club Pickup orders available from 7 a.m. Members can find exceptional values on groceries, pharmacy items, optical services, home furnishings, office supplies, and electronics. Customers appreciate the professionalism and helpfulness of the staff, especially in the bakery and food section, where employees engage in good conversations and offer suggestions. The store is noted for being well organized, clean, and stocked with everyday items, making shopping a pleasant experience. Many shoppers plan to spend at least an hour exploring the vast selection of products, which includes seasonal items and gifts for children. The prices are clearly marked, allowing customers to compare and find the best deals. Both self-check and cashier options are available, along with ample parking. Staff assistance is readily available for loading large purchases, and overall, the customer service is praised as amazing, making the membership cost worthwhile for shoppers.
I prefer Costco, but Sam's in far more convenient. I do LOVE the Scan and Go from my cell phone. VERY convenient.
February 2026
It's always a pleasurable shopping experience at this store. Every item I was looking to buy wa available and kn abundance.
January 2026
We we at the Sam's in Windsor Heights last night. What was turning out to be a bad experience was quickly changed by a manager named Hasan. He was kind, professional, and really listened. Very refreshing. Thank you Hasan.
