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March 2024 by Carrie Goffinet
Best selection of eyeglasses the staff goes above and beyond I would recommend it highly to anyone who needs glasses or contacts
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March 2024 by Susan Lorenz
Mariah provided excellent customer service and provided good explanations regarding what materials worked best on my glasses! ☺️
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February 2024 by Owa Owa
Mariah was so helpful and personable when we were picking out my frames. All of the ladies there were so friendly. I used to dread going to get a new prescription and frames but the staff made me feel like I was just visiting with some old friends. So thankful for you guys!❤️
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January 2024 by Cory Hoppman
Kira was by far the best person doing the initial eye exam I’ve ever had. She was very friendly and pleasant to work with
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January 2024 by Denise Middleman
Kira was professional and very pleasant! Had patience of a saint since their system was down for hours. She was diligent in trying to get it up and running!
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December 2023 by Jill Ingersoll
Kira was fabulous! Made us laugh and feel so comfortable. Very efficient and knowledgeable.Heather was terrific. Took lots of time answering all of our questions, made sure we understood all of our options, and made sure we got the best possible price!
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December 2023 by tim shaw
I came in to get an eye exam. Kira did a great job. She was efficient, friendly, and professional. Heather helped me with my glasses and was professional and friendly as well. I would recommend and definitely go back.
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December 2023 by Avery Schnoor
Very friendly, funny, and great customer service. We loved those that helped us Kira, Crystal ,and Mariah they were all very helpful. Very interesting loved the stories they told us while we got our exams.
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December 2023 by Amber L
Literally everyone I worked with at the Dubuque location went above and beyond. I didn’t get the First Lady’s name but she was so caring and funny. And the Second Lady was Krystal and she was so sweet and answered all my questions. 10/10 would recommend this store. And staff.
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November 2023 by Felicia Abraham
Thanks to Kira and district manager Erin they made my experience at American's best amazing.Kira and Erin really did go the extra mile to make me happy they went out there way calling other stores just really putting in the foot work. There customer service was out standing I haven't seen their level of concern and willing to fix and willing to take the time to come up with a solution.Thanks to Kira and Erin I will be returning for future services.Kira and Erin I really do thank you and my eyes appreciate your hard work .
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October 2023 by Marlene Tekippe
It was a pleasure working with Heather choosing my glasses. She was so conscientious of my strong prescription with astigmatism that I get the right frames! In addition, she was a joy to work with; very pleasant, but professional!!
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September 2023 by Darwin Millard
Dubuque Iowa location is the best. They are friendly and they take good care of you. I won't go anywhere else for eye exams or glasses. They are my go to. They will not disappoint. Great glasses to choose from and lots of name brands. I even bought my safety glasses from them. Best decision ever. Keep up the great work.
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September 2023 by Marissa Perez
Super friendly and very nice ladies that helped me out. Making appointment was super easy did it on online and they sent me all the information I need to fill out over email which was super nice!! Probably the best eye exam I’ve ever been too!
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August 2023 by Moriah Rhame
Amazing service. Really kind staff, They offer a military discount and Liz, Krystal and Kira are so nice and patient. They helped my tween daughter select frames and made it easy on me! I highly recommend making an appointment.
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August 2023 by Nicole Smith
Kira Heather & Krystal were phenomenal with the care & knowledge I received on my appointment. Kira went above & beyond to make sure I was comfortable & had the information I needed to better understand the condition of my eyes. They are definitely 10/10
