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February 2024 by allen bittner
Our truck broke down while on vacation. Had no idea who could be trusted. Our Uber driver said these guys are honest as the day is long. He was right! They completed repairs in a timely manner, and I spent half of what I was expecting. Had a spare tire on the truck they even removed it, fixed old tire, and put spare back in rack! Great guys! Thank you so much!
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January 2024 by Johnson Sales
Easy to communicate with, fast shipping reasonably priced
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January 2024 by Ben Recker
Great customer service and Steve is very helpful
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August 2023 by Angela Nash
Ours was a great experience with BK Diesel. The prices were reasonable on fairly hard to find tractor parts, and service was fast. Love that the return core shipping was free. Everyone we dealt with every step of the way was very courteous and helpful. We will definitely be repeat customers.
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June 2023 by J Asa
Nice enough people, but they don't return phone calls. I've been waiting more than 2 weeks for my credit for a caps fuel pump, and have yet to get my credit. They say it's out of there hands, they are waiting on the company they buy from to verify if the pump they sold me, lasted only 400 miles, and stranded me in Cleveland, went bad on its own or was defective.Changed review, Mike returned my call and resolved the issue the next day. The vendor they buy the pump from representative was no longer working there, so Mike spoke to another rep and got our warranty issue resolved. Like I said, they are nice people, but I think that they get so busy, they drop the ball sometimes.
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June 2023 by Fred Smith
As the owner of a small farm in Alaska getting parts is a chore at best. I spoke with a very knowledgeable parts person and they assured me of the correct pump for my tractor. (They were right!) I ordered it and had it in hand 3 days later. The service I received was top notch! Thank you very much, I will call you with all my future needs.
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June 2023 by dale behncke
GREAT SERVICE had what i needed in stock tractor runs great
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May 2023 by John Cremard
Reached out to these people for a John Deere excavator injection pump, they were over the top helpful and they gave so much information,,,they are very knowledgeable and are not afraid to share!! Will definitely be doing more business with them!!! Thanks ?
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February 2023 by Chris Frisina
Not the best choice for online orders. Their website is not fully secure and they don’t accept PayPal or others. Missed an order and didn’t make it right.
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January 2023 by Nancy Nemmers
Truck broke down in Dubuque while visiting family. They got it right in, staff was friendly, helpful, knowledgable, reasonable,, and got us back on the road to visit other family within a few hours. Thank you BK diesel. Merry Christmas ?
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January 2022 by Joe Baker
Great guys. Always treat us right. Very knowledgeable. And will explain it right to you so you can understand.
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September 2021 by Keri Ann Martensen-Kula
Got a Uhaul trailer and dude was kinda short. I think he just wanted to be off for the day.
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September 2021 by Karry Burns
The workers were efficient, kind, and welcoming.
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July 2021 by Mike See
Fast and friendly
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February 2021 by Darcey Tjaden
Took a truck to BK due to having transmission problems. Truck was not shifting well while hauling a trailer. They took a look at it and determined it was low on ATF so they charged us $180 and sent us on the way.. less than 2 months later the same truck is having the same shifting problems and is now stuck in Albuquerque NM.Don’t take anything to these thief’s unless you want to continue to have truck problems or have money to waist.
