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October 2023 by Deanna Henson
Lou Ann is so warming and fun to work with when picking out the perfect peice of jewelry that best suits YOU. She does not foster a typical sales/commission approach like other places I have been. Will continue going through Doland for all of our jewelry. They have taken such great care of us!
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September 2023 by Dagmar Merfeld
This family owned business has it ALL. knows how to do customer service, makes everyone feel special. Very gifted & creative with their design. Very knowledgeable on gems, precious metals, product lines. Simply THE best.
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September 2023 by Garrett Schmidt
Thank you for cleaning my now wife's and my rings last minute before our wedding. Regardless if I purchased from you.
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May 2023 by Craig H.
I inherited my father's watch about 20 years ago, and it had been sitting since 1980.It is a Bulova Accutron with a solid 14k gold case, made in 1970.The crystal was scratched up pretty good as Dad was a carpenter and wore this every day. Showed minor wear, and had not run in years. I had considered just scrapping it, but was advised by Kaitlin to just have it looked at.I left the watch with them and was amazed that I had an estimate in days!The cost was MUCH less than what I had found on the internet from other repair places and did not include the new band!I couldn't be more pleased with this "new" watch!THANK YOU Kaitlin and Doland Jewelers!Craig Hill
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April 2023 by Hailey Johnson
Getting my engagement ring? Great experience. Looking at wedding bands? Great experience. Actually buying the wedding band - not so great. We had previously looked at wedding bands and found some we liked. When we went back next to purchase we decided financially that we would wait and buy a basic band for now and then come back and get our nice diamond bands after the wedding when we could save up. When we told the consultant this she proceeded to try to up sale us repeatedly. I understand if it would've been once but she did it 4 or 5 times and we left both feeling very flustered and frustrated. Unsure at this point if we'll come back to get the diamond bands next time or not - would recommend them if you're looking to spend some money otherwise be on guard.
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January 2023 by Devyn Hafer
I brought a very special and sentimental task before Doland jewelers to have 3 rings made out of my Fathers Sapphires he and my Mother collected whilst on their honey moon in the early 90's. Dad unfortunately passed away two Summers ago and I wanted something really special done with his gems he always treasured. I couldn't have asked for a better experience. Doland helped us every step of the way and the end product turned out stunning (see photos). Thank you so much for creating such unique gifts that we will treasure forever. Special thanks to LouAnn at Doland who made the whole process possible!
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December 2022 by Cody Sand
Lila from Doland was *awesome* to work with and helped us finally find a ring my fiancé absolutely loved. She kept me updated as the ring was being produced and made good on all of the commitments she made to us.If you need an engagement ring, go see Lila!
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December 2022 by Sean Curoe
Lou Ann was great! Exceptional customer service! She was considerate and respectful of my wants and budget. Will definitely return in the future for other purchases.
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November 2022 by Mark Simmons
Lila is absolutely outstanding. I just place a phone call or send a text and she responds to my request. She has great ideas and makes my purchases as easy as possible. She has helped me make special occasions very special for my loved one.
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October 2022 by Alex Sieverding
Kaitlin, and the staff was amazing! I told her what I was looking for and within a few minutes I was holding the perfect ring that I ended up buying. She explained the different diamonds and told me everything I needed to know!
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October 2022 by Nicole Sullivan
After losing my wedding ring, my husband and I went to Dolan’s and had an amazing experience. Lou Ann was very helpful and knowledgeable. She took the time to answer my questions and show us all the different styles. I didn’t feel rushed (and I can be very indecisive) or pressured to make a decision. I would highly recommend Dolan and Lou Ann. We are so happy with the ring we chose!
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October 2022 by Suzanne Tefft
Always friendly staff that are there to help you, and help you get what you are picturing. Have used them many times, buying estate jewelry to help replacing a diamond earring that was lost. Went the extra mile to get a good match so the pair looked like they belonged together.Repairs are long lasting, quality work.
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September 2022 by Kristie Coffman
I love to shop at Dolands! The customer service is second to none. The selection is amazing. I enjoy finding special pieces for my daughters and my mom. And I absolutely love the ring that my husband surprised me with for our 25th wedding anniversary.
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September 2022 by Chelsea Peterson
I visited many different places to speak to someone about the process of getting my dream ring. Lou Ann was the most knowledgeable and kind person to help me with everything. I absolutely recommend her if you are anywhere around the Dubuque area!
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September 2022 by Ryan Humphrey
The staff at Doland Jewelers was very helpful with the repairs on our wedding rings and gold necklace. Customer service was great and quality of work was well worth the money
