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January 2025 by HollyAnn Dockins
I absolutely love the girls that work here! Came in just looking around and they didn’t pester me or follow me around which is nice! They were very attentive with anything I needed. The manager here is also very sweet. I had some questions about the material of some dresses and she explained it to me perfectly!! I will be coming back to shop at this location.
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January 2025 by Minni milly
I came into francescas to return an item that i ordered online. The ladies in the boutique are the sweetest team i have ever met! they helped me find the right size of dress i needed and also let me know the promotions they were having. Amazing! If you havent been in there i suggest you do, they always have amazing sales and are always so kind when you have questions. So worth shopping there!!
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January 2025 by Hannah Anderson
Great place to go shopping for any occasion, friendly staff, great discounts!!
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December 2024 by Andrea
I got a phone call from this location on Friday Dec 13th. I called back on that Sunday the 15th when I saw the voicemail( my other job is 10 hr shifts, so I didn’t see it until 2 days later). When I called back on Sunday I was met with confusion. The employee who answered the phone said they had no idea what I was talking about, that they never called me, and all while telling me I had no idea what I was talking about the assistant manager said they had no clue who I was and they seemed annoyed. I stayed “alright wow, awesome” and they went “wowww, hahahaha”. Totally inappropriate behavior. I saved the voicemail and also shared it to Facebook to show that someone did in fact call me from that store. Word of advice, if you don’t know and are not the top person in charge, leave a message for the intended manager.
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October 2023 by Danielle the Ginger
i work here :)
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May 2023 by faith vorwald
I went in today and the two employees were sitting ON the counter with their heads in their phones. Not one time did they say hello or ask if I needed help…. This isn’t the fist time I’ve encountered this at this location. I won’t be back, two times is enough for me. Shame shame
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March 2023 by Sue Naderman
Went into store today 2/25 around 11:30. The two young women working, were sitting on the counter behind the checkout looking at their phones. They offered no assistance to shoppers. They didn't even acknowledge any of the shoppers in the store. So not acceptable, I will never give business to a store where employees are so self absorbed and disrespectful.
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February 2023 by Breanna Meyer
Based on first impressions, presentation of the employees was not the greatest. As I walked into the store, two out of three employees are sitting on the counter, eating food, talking amongst themselves and not greeting customers. If I was their manager I would be writing them up for poor customer service because I just walked right on out of that store. Francesca’s used to be a pretty awesome store with employees greeting you when you came in and even asked you if you needed assistance. These employees cannot be bothered to greet you and this is happened to several times I’ve been in there in the past couple of months.
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August 2021 by Chrystina Morteo-Bowman
My daughter and I had a very pleasant shopping experience today. The new manager is friendly, kind & went out of her way to help us, even on a busy Saturday. It’s difficult to enjoy shopping these days with all of the restrictions, but the two ladies at Francesca’s Dubuque made it possible.
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October 2020 by Christina Morteo
My daughter and I had a very pleasant shopping experience today. The new manager is friendly, kind & went out of her way to help us, even on a busy Saturday. It’s difficult to enjoy shopping these days with all of the restrictions, but the two ladies at Francesca’s Dubuque made it possible.
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December 2019 by Stephanie Howell
Cute clothes. However tonight when I walked into the store one girl was one her phone the other girl working was on the computer. No hello how are you or any acknowledgement of any kind. The sweater and dress I would have purchased I passed in due to the poor customer service!
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May 2019 by Sarah Schlotfeldt
Alicia is in town helping out on the Dubuque store today and she is just the best!! I enjoyed my experience in the store!
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July 2018 by Carrie Fisher
Love. Love. Love. Great employees there. Very kind and down to earth. Easy to talk too. Clothes are quite adorable. Pricey but worth it.
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June 2018 by Hunter Liddell
My girlfriend absolutely loves this place and would buy the entire store if she could. Very cute and great customer service!
