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November 2023 by Marianne Dorsey
I am impressed with the facility and people who are employed at the Dubuque, Iowa facility. My mother had several units there and my sister and I were tasked with clearing them out. We also cleared out her large house and needed storage units of our own to sort and divide everything. John, Hannah and everyone we encountered at Green Acres was extremely polite and helpful while I worked through the process. I eventually rented a truck from them also and drove everything back home to Texas. They made the whole process as painless as possible. I will forever remember how kind and helpful they were! I highly recommend this Green Acres Storage facility!!
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October 2023 by gz
Fantastic customer service. Picked up a Penske truck from them. They did a great job confirming pickup information and were helpful ensuring I understood the bill and how to operate the equipment. Didn't feel rushed when I had questions and the staff were friendly and polite. Couldn't have asked for a better experience.
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October 2023 by Traci H
Amazing experience! Staff at Dubuque/Penske were incredibly helpful. Would definitely recommend!!
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September 2023 by Joe D.
It's so clean always and has a even temperature. The best help for questions is there a lot of the time . Nice drive thru covered area to load or unload from 6am till 10 pm
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September 2023 by Ryan Bonifas
After a two day drive to relocate to Dubuque, we were welcomed by John and his team at Green Acres storage.Not only were they incredibly nice, they were also very helpful. John went so far to jump my wife's truck and top off multiple fluids that were running low after our drive.This is a beautiful facility with many helping hands. Relocating is difficult, but John and his team made this part very easy.Thank y'all so much!!!
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September 2023 by Ryan B.
After a two day drive to relocate to Dubuque, we were welcomed by John and his team at Green Acres storage. Not only were they incredibly nice, they were also very helpful. John went so far to jump my wife's truck and top off multiple fluids that were running low after our drive. This is a beautiful facility with many helping hands. Relocating is difficult, but John and his team made this part very easy. Thank y'all so much!!!
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August 2023 by abhay rawal
Penske truck rental is good to work with. Even got a nice deal!
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July 2023 by Kelly Robertson
Thank you John and Deb for your kindness and helpfulness in my clearing out a friends unit. They were very informative and efficient. Being my first time at a place like this, I was very impressed with the cleanliness and efficiency. Had an excellent experience at the Dubuque site and definitely recommend them.
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July 2023 by Adam Bainsky
Easy to acquire a unit, well managed, extremely clean and secure. Would definitely rent space here again.
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June 2023 by Ashley Cronen
I called Green Acres Storage in an absolute panic trying to rent a truck. Not only did they get me a truck, they handled it professionally and with the best attitude. I cannot recommend them enough! John is the best and will take care of you.
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June 2023 by Karen Huston
If you want a clean (actually immaculate), secure, climate-controlled and well-managed storage facility, look no further. John is the owner and runs a tight, professional ship. He's quick to respond and very accommodating. They have moving carts of all sizes for their clients to use and rent moving trucks as well. I highly recommend!
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April 2023 by Heather Blosser
Just rented a truck from here for our interstate move and this location was super convenient, the customer service was great, and the truck is way better then any other moving truck I’ve rented. The price was better too! I would 100% recommend renting from here! The online reservation was super easy. No hidden fees. The exact truck we reserved was available. I will be using Penske trucks only from now on!
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April 2023 by Jaime Stephens
We rented a Penske truck from Green Acres. The reservation and pick up process was easy. John was very detailed in reviewing the features of the truck we rented. The only reason I am giving 4 instead of 5 stars is once we got on the road we noticed the truck was riding extremely rough. Upon inspection, the front drivers side tire had severe cupping. We contacted roadside assistance and they were there within an hour. Roadside assistance informed us that along with cupping, the tire was separating and he was surprised it hadn’t blown out. He changed the tire and it was smooth sailing after that.
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April 2023 by Peter Corken
Clean and user friendly. Nice being able to load and unload indoors. Plenty of carts and dollies to help moving large items.
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March 2023 by Todd Anderson
Since down sizing my father's house we use Green Acers to store a lot of the items we didn't want to sell until we figured out what we wanted to do. Green acers is very clean (even the restrooms), easy to move your stuff in and out, they have dollys to use, a covered garage to unload and load in, rodent free, temperature controlled storage and excellent lighting. Highly recommend this place for your storage needs.