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October 2023 by Nicole Wernimont
I had an issue with my truck that I created. Took it over to miracle on holiday drive and they greeted me right away, explained the issue and fixed it for me promptly. I will continue to take my vehicles over here as they are fast, friendly and very efficient. They always treat me well.
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October 2023 by Rod Brown
Just finished a $30 Rainex special inside and outside cleaning. 30 mile drive there and back and now I get to clean the interior myself.
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October 2023 by Zeth Pinero Cang
As a tourist, it was very unclear on instructions on how to get into the car wash, left wheel apparently should be align through a small gap, as there was no guidance on where to safely position the car wheels when entering car wash area all I got was rude impatient teenagers expecting a tourist who has never visited this car wash before to know their procedures. Never had I ever in all the countries I've visited had such an issue.
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August 2023 by Danielle Timmerman
I used to love coming here, but I've taken my grad new 2023 Honda Civic twice in the last 3 months, and something went wrong both times. First time, the guys completely ignored me when I was pulling into the garage. They would not lead me onto the tracks, just stood there and watched me do it on my own, and I heard a loud, sharp grinding sound, so I stopped. They got annoyed when I stopped and kept waving me forward. I pulled over outside after this, and couldn't SEE any damage to my car, but that grinding sound came from SOMETHING. I just went again today, and I'm not sure I'll be back. I have never had issues with my car's radio. Its 3 months old, brand new. I they call me back to my car after the full service wash, and the sound from the speakers was completely glitching out. I pulled over outside, and the issue only resolved after I turned off my car and started it back up. Hopefully my radio/speakers are fine, but if it happens again, Miracle will be getting a call. Also, today, I swear they didn't even wipe down my dashboard/touch screen. I got back in and it was still super dusty and still had fingerprints. I had to wipe it down myself when I got home.I'm giving 2 stars instead of one because at least the machine wash cleaned the outside of my car. Super unimpressed. This used to be my go-to car wash. I don't think so anymore.
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August 2023 by jesse schromen
Pretty terrible job on the inside. Go to one of the other places around there if you want your inside actually vacuumed and wiped down. Back of seats not wiped down dash not wiped down.
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July 2023 by Deidra Mixon
I truly enjoyed the customer service I received at this location and my car looks great!!!! I will be back again.
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June 2023 by Raena Pape
My car exterior always looks great! The interior cleaning looks a bit rushed. They never vacuum my back end, and interior windows have been kind of streaky. Besides those things, love the scent disks and shiny exterior that keep my car looking greatà
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June 2023 by Christopher Andrews
Great service! Talked to Jesse and he swept out the bed of my truck and then power washed it before I ran the truck through. Normally they don't do this service but out of the kindness of his heart he did an excellent job for free. I highly recommend this particular car wash out of all the other options in the Dubuque area.
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June 2023 by Seventeen Mara
Paid for the Ultimate wash, worst my car ever came back. Top 2 inches of windows not cleaned at all, floors were vacuumed, not the seats and a barley could see dusting of the radio area. Everything else same dirt I came in with. Manager told me on the phone to come back and said anything other than wiping over the steering column is by request only. A 30 dollar price shouldn’t require the interior cleaned by request. My car has been cleaned far better than this getting the basic wash without request. Didn’t waste my time returning, wasted 35 dollars though. Will not be returning to this business.
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June 2023 by BRENDA LUNDIN
Although there are alot of folks working on my car it's worth the money, fast, smells good and it's a big improvement then I can do, I wish they would wipe down my dash face better, I know they wipe the dash on top but my controls are not dusted, thats my only complaint but I go there a couple times a month all year
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April 2023 by John Schmidt
Good place to get a very good car wash. Vehicles are expensive, why wouldn't you want to keep them clean. I frequently take my pickup there. It'll be 9 years old later on this year and it still looks like it's brand spanking new.
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March 2023 by Carrie Shepherd
My husband took my car in to get detailed but he was going to be going out of town and did not know if he would be back before they closed to pick the car up. So we called the day before just to make sure it would be ok to pay when the car was dropped off and just have them lock the key inside. They said it wouldn't be a problem. So the next day he took my car in, paid for the detail and reminded them that he was going out of town and to lock the key in the car. The detail department ended up closing at 1 that day because of rain. My husband did not get back to town until 5:30. When he went to get my car it was still running with the heat up as high as it could go and the doors were unlocked. So we know it sat there running for at least 4 1/2 hours but it was probably longer. We understand that the point of having the heat on is to help dry the carpet and seats but the car should have been shut off and locked.When my husband spoke with a manager about it, he blew it off. When it was mentioned that my car could have been stolen, the response was oh well, that is how we do it and a car has never been stolen before. We will never do business here again.Service: Auto detailing
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March 2023 by Ryan Vaassen
Very nice staff always willing to go the extra mile to make someone happy.
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December 2022 by Bryan Westbrook
This place is a little more expensive than other car washes I've been to, but the service you recieve is worth it. I get the rain x wash ($35) but for that money they hand washed before I went through the tunnel ( so really your vehicle gets washed twice). After the tunnel I was directed to pull into the garage area where they converged on my vehicle and dried it and dressed the tires, wiped and vacuumed the inside and sprayed an air freshener in it while I went I to the waiting room and paid. I was only in the waiting room for 5 to 10 minutes and they were done. Friendly staff and excellent work.
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November 2022 by Jake Williams
Can't say enough good stuff about these guys! The manger was super helpful and the whole staff was incredibly friendly and did an amazing job. I have two dogs and live on a farm down a gravel road, so my vehicles get quite a bit of wear - I couldn't believe how new my car was looking after they were done with it!