PetSmart is a large pet supply retailer with a wide variety of products for dogs, cats, birds, fish, reptiles, and small animals. The store carries quality products and has a nice selection of several types of fish and other small pets, including hamsters, guinea pigs, and mice. It is always fun to see the dogs walking around and the variety of animals in the store. Some locations also have cats for adoption from the local shelter. Services like the pet tag machine, which engraves a name and phone number, are helpful, and the store offers professional dog training, grooming, and boarding. The employees receive praise for their very friendly and helpful manner. Groomers are noted as being very good, with customers satisfied and stating the wait was worth it for a fantastic result, especially with difficult areas like ears, paws, and matted hair. While products are usually pretty expensive and prices are moderate to a little on the pricey side, they are from experience worth it for the quality and selection.
When I asked for help with something, the check-out guy called someone right away, but we waited almost 10 mins for them to come help. Otherwise, the store was clean, and the shelves fully stocked. The check-out clerk was polite and efficient.
June 2024
Great luck with pets there and helpful staff. Amy was very nice.
May 2024
I don't usually review chains or large companies, but the employees at petsnart deserve a shout out for their very friendly and helpful manner every time I stop in. The groomers are very good too, I'm always satisfied.
