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March 2024 by Doug Forbes
Called in to cancel my membership and was informedto send a letter in confirming I want to cancel. I did that on February 4th.March 1st comes around and I am charged $52.43. I stop in to find out what is going on, and the lady “can’t find my letter.”I WAS ALSO INFORMED THEY HAVE A POLICY WHERE ONCE MONEY IS TAKEN FROM YOUR ACCOUNT, IT’S THEIR MONEY NO MATTER WHAT.Stay away from this place. Dubuque has many HONEST gyms.
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March 2024 by michael straight fire townsend
I love it and the people and the sense of belonging
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March 2024 by Jakob Heins
This place is an absolute joke and dumpster fire. Please do not give them your bank info, you will regret it.
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February 2024 by ElijahBlue Yancey
the hours suck now, go back to 24/7
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February 2024 by michele bussan
Very clean gym and so many machines to use. Never have to wait for machine. Very friendly staff that will work with you.
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February 2024 by Michael Vahle
I've shed 80 plus lbs going here since the start of 23. Changed my life.
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February 2024 by Brian Winger
It's a gym OK size
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February 2024 by Kevin Kuhlman
I’ve been a black card number for three years. And I’ve used many planet fitness locations across the country when I travel . I used to love coming here (Dubuque) after work and before I have to pick up my two-year-old from Daycare.I’ve always abided by the rules. Even bought special Stretchy jeans with No rivets to wear to abide by the rules. Because time is a factor I don’t have time to change clothes after work and pick up my son on time.But lately, this new Blonde Haired employee named, McKenzie seems to go out of her way to single me out in front of other members and tell me I’m break rules. Its Embarrassing!!!1st time she said I couldn’t use my plastic card to scan in so I could work out. I would need to use an app on my phone.that “issue “was resolved.Now it’s I’m not allowed to wear my stretchy non-riveted, non Grommet jeans to use the equipment.I’m on the verge of canceling my membership because I’m being singled out almost every time I stop and try to work out .. It’s Ridiculous.!!
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February 2024 by Michelle Stender
I love going to Planet Fitness. Friendly staff, they keep the public areas clean and are always sanitizing machines. I recently retired and many regulars have introduced themselves. It’s been a very positive experience for me ! Highly recommend!!
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December 2023 by Tom Hamilton
Has it all. Equipment, cleanliness, entertaining. Nice staff. Location. Cost!
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November 2023 by Jeff Lenhart
I started going here in late September, and I absolutely LOVE it! I've tried joining other fitness centers as an adult, but I didn't always feel comfortable. Planet Fitness is a non-judgmental place to exercise, and I would highly recommend getting a membership!
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November 2023 by Benjamin McClintock
It's a gym, gets the sweat going. I do wish others would be aware of the machines. Seems like people like to do a set and play on their phone for 10 minutes before the next set. Otherwise it's clean, and the staff has been very nice greeting me.
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October 2023 by Saddam Tufail
The atmosphere is very nice and the attitude of the staff is friendly.
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October 2023 by Matthew Hutson
Your guys were open 24hrs , I ask stay open till 12, midnight for your guest who work 2nd shift..
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October 2023 by Julie Allison
There are four showers, only one works and it was disgusting. I had to wipe out the shower floor of all the hair and debris before I could shower.
