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September 2024 by Erran Schmidkonz
Had an emergency on a Friday afternoon in the middle of a 6 hour trip. Called Precision with what I thought was a transmission issue hoping they could help but thinking realistically this was a multi day problem. Precision told me I could bring my car, but they were unsure when they could look at it much less fix it. After unhooking the trailer I was pulling I had the car towed to Precision. Surprisingly, they took a look at it almost right away even though they were full to capacity. Unsurprisingly, I needed a new transmission. As luck would have it the transmission I needed was available and I was given several options for a repair. Long story short, less than 24 hours later I was back on the road... and they assisted with the trailer issue I had. Couldn't have encountered a more friendly, professional, helpful team and would have really been in a bind without their assistance. Thank you is not enough, but thank you for helping us out. I highly recommend Precision for all your service needs.
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August 2024 by Marlena Cady
If I could leave a no star I that's what they would get. We had an appointment on Tuesday July 30, 2024 to get a torque converter replaced, they asked us to drop the vehicle off Monday night. Tuesday afternoon my husband called to see if the jeep was done so we could stop and pick up cash to pay for the repair, sure the 3% charge you would incur if you pays with anything other than cash. Luke's wife is the receptionist and told my husband she would go check with Luke to see if the jeep was finished and have him call back. Instead of anyone calling us back we were sent a text stating that the part had not come in yet but it showed it would be delivered on Wednesday. A little bit frustrating to find out they had us drop the vehicle off without even having the replacement part to do the work. As frustrating as this was due to us having to make vehicle arrangements to and from work. Since they do not offer a loaner vehicle. Today on Wednesday when my husband got off work he called out to precision again to see if the jeep was finished. Luke's wife started stuttering and said well let me see. Then States the part had not arrived and showed it should be delivered tomorrow. My husband calmly started to tell Luke's wife that if we were having to pay to rent a car that this could be very frustrating and costly to someone thankfully we are able to borrow a family members vehicle at this time. My husband was not rude in any way shape or form, Luke's wife apparently had the phone on speakerphone and Luke proceeded to start yelling at my husband told my husband that they were just not going to do the work on the vehicle anymore to come get it. In this economy you would think you would treat good paying customers with a little bit more respect. Needless to say I do not recommend this company as they may not even have the part and just expect you to leave your vehicle sit on their lot. When my husband arrived to pick up our vehicle Luke the owner had our keys stuck in the door of the vehicle. Terrible lack of professionalism all the way around don't waste your time. Imagine if this is how they treat someone without even getting the work finished. Imagine how they would be to deal with if you have any kind of warranty issues on the work they do!! Maybe this is a blessing in disguise that they did not even do the work!! May have prevented a major headache in the future. Save yourself from a potential headache don't do business with this company!! 😕
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December 2023 by beverly bellows
They were awesome about working my critical repair into their very busy schedule.
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August 2023 by JL Flores
They stole some stuff from my car when they were working on it and didn't do a good job some of the parts were used
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April 2023 by Mike Kleiner
Excellent service!!! Knowledgeable staff & honest. Will continue to use Precision Transmission.
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May 2022 by travis ruff
Disrespectful people.Don't know if they know anythingHad Trans rebuilt a few weeks after that got done and it was worst.LiersHow r they in business.Wonder if they know how to change oil correctly
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January 2022 by Shawn Rolle
Fast Professional service
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March 2021 by Joe Connolly
Great Service.
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March 2021 by Cathy Brimeyer
The wonderful transmission team at Precision Transmission repaired my van's transmission in December 2020. They were professional and very helpful. After diagnosing the problem, they called with the diagnosis and gave me two choices on how to repair it - either replace the part that is not working or have them try to repair it.My husband and I chose to replace the faulty part. The part took a few days to come because it had to be ordered from the manufacturer. At this point we were given a quote on how much labor and parts would cost us.The install took longer than anticipated, but the guys at Precision Transmission stood by their original quote. My van runs better than ever and switches between the different gears better than ever as well!I highly recommend going to Presicion Transmission for any transmission repairs you may have.
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January 2021 by Dave Hammond (Hammond Motorsports)
Great place to get transmission work done .
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July 2020 by Kory Routley
Problem solved fast.
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June 2020 by Dave Hammond
Great place to get transmission work done .
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May 2020 by Cory Clough
Friendly and easy to work with. Very happy with my transmission swap. Would absolutely do it again.
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March 2020 by Ashley Burke
Dustin didn't want to take my name or phone #, told me to just drop off my vehicle, knowing it needed to be towed there. Found another shop that was more than happy to take my information so they can communicate what repairs are needed and prices. Great job Dustin losing thousands of dollars for the shop that employs you! Worst part? A & B auto referred me.
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March 2020 by Jeremy McTwitch
Luke was super helpful, got the diagnostics done on the spot and was able to recommend an honest, reliable place in town.
