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February 2024 by Peter Koshakji
Poor communication and poor service delivery provided by their Outside Sales Representatives. Steer away, use a local lumberyard or Menards. Our contractors needed material for a roof job, and they were given the run around with no quotes by the Outside Sales Representatives, etc. We had to involve our Architect since he recommended them for supplies to meet specifications. Over 30 days later we receive a formal quote (during the holiday season). Once contractor date/time was available, we paid for the material in full a week in advance and scheduled delivery for the contractor. Contractor called us on the scheduled day asking what time the delivery driver is going to arrive. We called over to their office, the person who answered was helpful, she told us that the delivery date was changed by someone who is out of the country on vacation. When asked about why no one notified us, she indicated the Outside Sales Representative should have notified us. What a shame.
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August 2023 by KEK KEK
Purchased Rollex Stealth soffit and love the look of it but Rollex did not due their homework on the installation. Using a staple gun makes quick work of the install but in a 16" wide piece you'll use that staple gun once and hand nail 4 times. The groove is to narrow for the head of a staple gun. I talked to Rollex and they gave me a manufacturer of staple guns but none worked and I couldn't find any other gun that would work. There are a lot of bends in this product so I'm assuming that's why it's on the thinner side so watch the depth of your soffits (24" max) you may have to add a center support and hand nail into that.Overall I'm pleased with the product but if you're a contractor and have never used this product price accordingly. If you're a homeowner ask how much this will be compared to more conventional styles. The labor upcharge is probably substantial.
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June 2023 by Dawn Andracchio
Thank you Ellie Scherr for helping us out under a short time frame and making it a pleasurable experience in the process! You have the expertise and went above and beyond the definition of great service!Regards, Chuck & Dawn
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July 2022 by Mike Munyon
Great customer service. Had some returns and needed a few more boards for my deck. All handled quickly and on my way in 20 minutes.
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July 2022 by Matt Collins
Good people very helpful.
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February 2022 by T Remy
A great place to get your home improvement needs taken care of by a professional team. Check out their samples in person when you are in Dubuque. Ample parking and handicapped parking spots.
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September 2021 by Eric Cummins
Great place.Knowledgeable staff.
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September 2021 by Suzie Cronk
It was good.
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May 2021 by Christopher Andrews
Very very friendly and knowledgeable staff. Exceeded all my expectations.
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February 2021 by Ben Riniker
I'm not a contractor I stop in every other month for a just an item or two. They are always helpfu and produts are top notch.
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January 2021 by Kiebler's customs
They have anything you could need
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November 2020 by Deb Smythe
Very helpful staff. Answered all our questions. Great display room of cabinetry, counter tops, lighting, sinks, faucets, doors, windows, siding, roofing, and more!
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June 2020 by egg salad
Everything is accurate! Couldn’t ask for more.
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May 2020 by Josie M.
We love our new yellow kitchen thanks to the team at Spahn and Rose and the amazing Benjamin Moore paint. The paint quality is next level and customer service is out of this world. We are so happy and will forever be loyal to our Spahn and rose family!
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January 2020 by Homer montemayer
Nice folks
