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November 2023 by Donna Gnuechtel
Kayla the manager was so helpful and patient w me as we decided which upgrade would work the best. She spent valuable time w me and I’d recommend using this store!
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November 2023 by carlos ramirez
Chance is a Righteous Dude ! Great Service and great experience. Thank you Chance, you the Man !
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July 2023 by Sheena H.
Worst customer service experience. Waited for a representative to become available. Finally after waiting the representative could not assist me with upgrading my phone. After all of my wasted time I was told to go to the app and complete it myself. Which I should have just done in the beginning. 10 mins to order online and complete my transaction. Not sure what the point of the store is if they cannot assist in person. HUGE waste of time.
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July 2023 by Randi Meyer
I generally have crazy requests and service needs. The reps Tyler and Josh were so helpful and patient that I don’t know why anyone would go anywhere else!!!!
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July 2023 by Austin Mills
Tyler and Tabi were great, awesome, and efficient. Very helpful and informative with their products
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May 2023 by Luke C.
I recently got the T-Mobile Wifi and it is terrible! It worked amazing the first three days and then stopped working completely. I can't even load things on my computer or type on a Google document. I called to receive help one time and was informed too many people who were not supposed to be on their tower were using it and causing people who pay for it to have worse internet. The man tried to help me and it worked for a couple of hours and then went back to being terrible. I had final reports and papers due today and wasn't able to complete two of them because the internet wouldn't allow me to do research or anything. I've even tried to reset the gateway and move it to different spots as directed and nothing has changed. I've called multiple times for help and have yet to have someone else pick up the phone after being put on hold for hours three different times.
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May 2023 by Courtney Fox
Amazing service from Tabi and Tyler. Great deals on the new iPhone and helped explain everything
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May 2023 by Greg Errthum
Few days late in writing this but we just want to give a Huge shotout to Tyler. As potential new customers to T-Mobile, we of course had plenty of questions. Not only was Tyler able to answer those questions but he even knew if we were thinking of asking a follow-up question before we even knew we were.On top of that, he made sure that we understood each answer given and when it came down to actually picking a plan.....He went old school with us and got out a pen & sheet of paper out and laid out there two options we were thinking about and helped pick out the one that was the best for us. And this wasn't just what would work best for us but also what was best cost wise. He made our first time visit very enjoyable and we ended up walking out with a smile on our faces and a device in our hand. Thanks man if you're reading this!
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April 2023 by Tim Stohlmeyer
Tabi & Chance were very helpful in helping my wife get her phone upgraded! They explained everything in detail and took their time. We have had experiences when this would take forever, but definitely not today. We were in and out and all questions answered. Very professional and respectful staff! Thankyou!
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April 2023 by Jane Bradley
Tyler did an awesome job for us!! I recommend Tyler to everyone. T Mobile has been an excellent carrier for us!
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March 2023 by Tracy Weiler
I worked with Josh and he was fantastic! He answered my questions quickly and made sure I understood what happened. Definitely will come back to this location.
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February 2023 by F gill
Tabi and Josh Are awesome. Excellent customers service. They don’t rush you, listen to you carefully and solve your problems related to cellular services. I really like them and go back to them for all my cellular needs.
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February 2023 by jerry hermsen
Always an enjoyable experience dealing with Tabi, Mike, and Bri. Never feel rushed and willing and able to answer any questions.
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January 2023 by Kristin Goerdt
Tabi and Josh (I think that was his name) were extremely helpful in getting a new phone set up for my daughter. Great customer service by both. I told them what I needed and they took care of us in a very timely manner.
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January 2023 by JAN SIASAT
Purchased our new phone and Tabi and the rest of the staff helped us set up everything and explained everything clearly. They were fantabuluous to work with. ?
