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January 2024 by Stephen Wimmer
Austin was helpful, and got everything transferedto our new phones fast. Good service!
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January 2024 by John Ruh
Austin was amazing and helped get my contacts unblocked when customer service couldn't figure it out for two hours! Great store
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January 2024 by Phylis Dalldorf
Luke was the only employee working when two friends and I stopped at the Dubuque, IA TCC store to purchase new phones and watches. He remained calm while assisting us in addition to helping three or four customers who walked into the store. Great multi-tasking skills! Luke was very knowledgeable about the products and services offered and explained them in detail. He is definitely an asset to Verizon! I highly recommend him! All three of us switched to Verizon and purchased new phones and watches. Give him a raise. Good employees deserve recognition and rewards. Thanks, Luke!!
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December 2023 by Carol D Johnson Music
Luke at the Dubuque store was great! He not only set up my new phone, but helped me sign into all my apps! Super customer service, Luke!
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December 2023 by A K
Austin was AWESOME and helped me get my phone working. I was having so many issues but as soon as I came in he was ready to help me and had the problem fixed in no time!!!!
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December 2023 by Dan Bittner
Switched the whole family from Android to IPhones, and couldn’t have been happier with the experience. Luke hooked us up, knew his stuff, and made the process painless!
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November 2023 by Dr Norman Greenwald PhD JD
My BFF and I were in the DUBUQUE ARTERIAL PLAZA store afternoon... the new look... simple clean...one human LUKE at the helm dealing with multiple customers... personal greeting to each upon arrival... despite his multi tasking...updates to all as his timely progress occurred... we...32 years with VERIZON have had our TIMES in the STORES... anyway... we had multiple issues... all of which were quickly and absolutely resolved and closed...LUKE was so professional, calm, confident, treating us and those before and in the winds as of we were his favorite family or friends... he was also without PRESSURE, recommending and suggesting changes current and future... with our interests certainly foremost... Anyway...A non-paid commentary... and the highest regard and recommendation in using visiting this location... no matter the wait or matter... have LUKE take the HELMSincerelyBev n Norm
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October 2023 by Dana Heim
Austin was very helpful with picking out a new phone and with the phone setup. He was knowledgeable and friendly. I will definitely be back if I need any help with it or for any new products in the future.
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September 2023 by Keith Kettler
My wife and I came in to Verizon to explore what they had to offer and were very pleasantly surprised.They offered a Military discount that my past Carrier didn't make mention of I'm really want to extra mile to help us out and getting the transfer made in our service established. Thank you, Verizon Austin, you were great to work with.
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September 2023 by Emily Mayerle
Alex is incredibly professional and helpful! He answered all my questions honestly and in a way that I could understand. I will definitely be back to visit this store.
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September 2023 by Karen Stoffel
Luke was very helpful today! I came in with a repair and came out with a new phone with everything downloaded & ready go!
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August 2023 by jill caraway
Luke was amazing! So patient and thorough. Will definitely keep me coming back!
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August 2023 by McKenzie Case
Had a great experience! Luke was extremely helpful 10/10 recommend!
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August 2023 by Terri O'Connell
went into the store with my Dad today, Luke was super kind and patient with us, as he transferred data and updated our plans. thanks Luke for dealing with us PITAs.
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July 2023 by Roger Morgan
Thank you, Luke, for your outstanding help. Someone my age trying to navigate the world of smartphones is not pretty. This young man made it easy.