Tim Dieter: Allstate Insurance is a well-regarded insurance agency serving the Dubuque area for over 25 years. The agency offers a wide range of insurance products, including auto, home, life, renter's, and motorcycle coverage. Customers can expect a warm and welcoming experience when visiting the agency, located in the Hillcrest Plaza. The agency's representatives, such as Tiffany Oberfoell and Olivia, are known for their exceptional customer service. They are praised for being patient, personable, and attentive, taking the time to thoroughly explain policies and answer any questions, no matter how complex. Customers feel valued and never hesitate to ask for clarification, as the representatives are skilled at simplifying insurance-related information. The agency is also commended for its competitive pricing and seamless policy switching process. Customers have reported receiving better coverage at more affordable rates than their previous providers, with the transition handled efficiently over the phone and online. Overall, Tim Dieter: Allstate Insurance is a trusted choice for the Dubuque community, offering a combination of knowledgeable staff, quality products, and exceptional customer care.
I've been working with Brittany to get my policies in-force and she has been extremely responsive and helpful. Pleasure to work with!
December 2025
I called to change my policy and Sarafina spent extra time with me to make sure I had the best rates possible! I appreciate that it wasn't all about making Allstate money!
December 2025
Tessa is always a pleasure to work with and so helpful.
