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September 2023 by Jeffrey Martin
Thank you for answering the (service) phone 30 minutes before closing on a Saturday! Thank you for staying open until I got there and holding a tech to see if it was a quick fix. (It wasn't).While the part wasn't in stock, it was available overnight once ordered on Monday.Thank you for being a Freightliner Oasis Center with an RV electrical hookup for us full-timers so we could keep the AC and refrig on. (RV electric hookups are in the southeast corner).Great driver's lounge.Thank you to the whole team for getting us quickly back on our RV adventure...
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September 2023 by Jeffrey M.
Thank you for answering the (service) phone 30 minutes before closing on a Saturday! Thank you for staying open until I got there and holding a tech to see if it was a quick fix. (It wasn't).While the part wasn't in stock, it was available overnight once ordered on Monday.Thank you for being a Freightliner Oasis Center with an RV electrical hookup for us full-timers so we could keep the AC and refrig on. (RV electric hookups are in the southeast corner).Great driver's lounge.Thank you to the whole team for getting us quickly back on our RV adventure...
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August 2023 by B S
Came in for an issue with our RV. They got us in right away. We ended up with a billing issue. When brought to their attention they got back to us and made it right. The only reason for not 5 stars is because of the billing issue. Otherwise good experience.
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August 2023 by Artan Bungu
Great mechanic, checked my volvo for a low power issue and they were very knowledgeable and fair. Even though the issue wasn't found they gave me alot of options. 8-7-23 10pm.
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June 2023 by Juan Perez
rude and unprofessional. called to ask if they could look at my truck. was "disconnected" 3 times. i hope they get better help
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June 2023 by Lloyd Gronner
Truck Country seems to be a great place. I didn't use any of their services but they're parking lot is quite large. Perfect to pull over to answer your phone. Keep up the great work !!!!
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June 2023 by Dillon Satterwhite
0 out of 5 stars - Bad Customer Services, Horrible phone etiquette and started a job they were unwilling to complete.We are out of Oklahoma and had a crew on a job in Dubuque Iowa. Our truck started to have issues so our shop Mechanic called Truck Country and was assured they could work on our Peterbilt. We received a call the next day stating they could not find the issue and we needed to take it to a different shop. We paid the bill and took the truck to GTG in Davenport only to find out the issue was 2 fuses. When we called Truck Country and talked to Barb to see why they were unable to find the issue to be 2 fuses we were informed they don't know how to work on Peterbilts and when something wasn't getting power they just stopped where they were. When we asked why their mechanic didn't think to look at the fuse or track down the issue of no power she just restated her previous comment about them not knowing how to work on Peterbilts and then stated we should have taken it to a Peterbilt shop in the first place.Yes Barb, we should have. It would have been nice to know that you all do not know how to work on Peterbilts!
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May 2023 by Christopher Hartkopf
Great place, but if you need a part that is vehicle specific in a pinch, and you don't drive an International, they won't have it. They are an international dealer. I broke down in their lot with a Peterbilt, they helped me out, but I ended up having to Jerry rig it to get back on the road because they didn't have anything to help me out.
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April 2023 by husnija duric
called about new semitruck salesman been on lunch and told me that he is gonna give me a call later never did bought two trucks over there but looks truck country is not same bought truck in Gatr
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February 2023 by Mike Ward
Had my motorhome in for annual chassis service. Tech noticed the coolant level was off and took the initiative to pressurize and test. Notified me there was a leak detected. Authorized an hour to find and fix, which they did. I really appreciate they went, "the extra mile" on this one.
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January 2023 by Keith Ramay
Attention TRUCK DRIVERS...this place by far the best service I've ever had. Friday night break down and 50 mile tow to here...open until 11pm...got there around midnight and night shift service manager was waiting to make sure I was taken care of...found the problem and they started to work Saturday morning and I was back on the road that night...made sure I got to the hotel and back...incredible job guys...keep up the good work
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January 2023 by Amin Khreiss
?Great pplI went over ther to buy part it wase out of stockThe guy over ther send me to another place even the other store it is ther competition to buy it ........
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November 2022 by Masood Khan
Horrible experience dealing with Tom. Miss communication.he doesn’t care about customer relationship. Pick up 5 trucks from him. He removed emergency equipment and made me pay extra for it. Not only that he denied to install it.
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November 2022 by Sharon Wiley
Excellent place, parts department, service department and mechanic. Got me in and out under 2 hours. Greatly appreciated!
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October 2022 by Gilberto Ramirez
Fast service, very knowledgeable people!Fast in and out. Beautiful place, free coffeeLove this place!!
