U.S. Bank Branch offers a range of banking services, including credit cards, savings and checking accounts, business banking, and more. Most customers appreciate the friendly and professional staff, like Verónica and Kayla, who provide helpful assistance, especially when opening accounts. Many regulars enjoy great service during their visits. However, there are occasional complaints about rude interactions, particularly in the drive-up service, where some staff members may not engage as kindly as expected. Overall, the branch aims to help customers achieve their financial goals while promoting a positive banking experience.
Hard to do banking when you work till 5pm M-F and there closed on weekends
February 2024
Verónica and Kayla I think is her name, they both where amazing! We just walked in, looking for help for my friends to open a checking account, they were so patient and kind, definitely professional people.
October 2023
I’ve been going to Us Bank for a few years. I always got friendly service. But today was in the drive up at the JFK location. The lady who waited on me was rude she didn’t ask me how I want my cash back, or apologize for the wait. She just cash my check and didn’t say anything
