If your instrument needs repaired, expect to not have it returned for weeks on end and poor communication. They’ll forget to order the parts and it’ll sit until they’re reminded that it’s still thereSupport other instrument businesses in town with better customer service than this location
March 2022
More than one bad experience sad I tryed to give them a try after the first bad experience well not again my business will be going else where. Somewhere more reliable.
December 2021
Open sign was out but they were closed anyhow. Very hard to get in and out of
West Music Dubuque Service Center is focused on instrument repair and school service. With one of the largest and most experienced repairs teams in the Midwest, you can trust your instrument to us! We also carry a smaller selection of on-hand inventory inside our service center including sells reeds, ligatures, and other common band supplies, plus method books and song books. Is your child planning to join the school band or a violins program? We work closely with Iowa schools and music teachers. Buy new or used musical instruments or take part in our instrument rental program. Rentals start at just $44.95 and include free repairs! West Music has locations across eastern Iowa and western Illinois. Our Dubuque store is at 3330 Asbury Road.
