-
October 2023 by joanne and Larry Loos
We were traveling And had mechanical failures on our fifth wheel. Auto TechCouldn't have treated us better.Cliff came out on Sunday morning and got it so that we could drive it to the shop. Both cliff and larry explained everything to us and ordered parts. We were able to stay in there parking lot for 3nights awaiting parts. If there was ever a good place to break down, this
-
September 2023 by Delsie broege
This review is for my fiance Daniel. He accidentally locked his keys in his truck on his lunch break at work and I checked our insurance with Progressive and did a roadside assistance for a lock out and Progressive sent Auto Tech, Daniel stated, "Auto Tech did great and were fast at getting to my job to help me out."Definitely not disappointed, happy Progressive sent Auto Tech to assist!
-
August 2023 by Carissa Jane Abbey
Came in for a quick oil change. Took less than 30 mins and Denise was very sweet. Thanks for your help!
-
July 2023 by Nick B.
The owner, the girls in the front and the mechanic are the kindest people I have met in a long time. I was really blown away by what they did for me and my family. This was my first visit to Iowa and it's beautiful and that goes for the people too. Me and my adult kids were going to the fair when my suv needed an alternator suddenly.Cliff checked my vehicle and found I needed an alternator mine had stopped charging my battery and my dash was lite up like Christmas.I was quoted a fair price and the got it done so fast then delivered it to me at the hotel.Great service thanks so much to the owner who drove me back to the hotel while it was being repaired so kind and we were able to make the fair and the concert!
-
April 2023 by Dale Paulsen
Professional and honest best describes Auto Tech.As a mechanic it is a challenge to find somewhere to meet my expectations for doing what is right, and auto tech has definitely met all of my expectations, they responded to my needs within an hour, I took the car into them and Levi took the time required to explain what needed to be done and why, and the expense with a clear understanding of any variables in time in cost. As a mechanic usually a repair shop has a lot of gray area(customer trust), Levi was redefining my expectations with Clear black and white communication. to be truthfully honest, this experience was probably the first time I’ve ever dropped my car off with complete confidence they had my best interest in heart. Kudos to Levi and the team!
-
March 2023 by Blake Andresen
My vehicle broke down near Dyersville during the snow storm a couple weeks ago and I called Autotech to help. Within 40 mins I had it towed to their shop. The car ended up having major issues so I didn’t repair it, but Cliff and everyone I talked to were super patient with me with looking up prices for different options as I was considering what to do. I ended up having it towed home to part out. I can say its rare to receive such good customer service from an auto tech company. 5 stars and highly recommend!!Service: Car towing
-
February 2023 by Kate Jennett
Great service-friendly, reliable. Got my vehicle towed and offered to take me where I needed to go while waiting.Service: Car towing
-
January 2023 by Isaac Greve
Extremely convenient and very friendly. Got me in right away, fixed what I needed and got me out the door in no time.
-
January 2023 by roger riesberg
When you need good people and great work on your vehicle, you can rely on them.
-
January 2023 by Chad Lyon
Great place to have work done on your vehicle. Very professional.
-
December 2022 by Paige McQueeney
Jen made sure to let me know where my car was scheduled to be towed to the exact address, then proceeded to tell me it was not in any of her three systems and that she could not find it. But she knew where it was being towed to? Auto tech canceled my roadside assistance multiple times and told me the trip to Dubuque was not worth their time while wasting mine. Not worth the headache or lack of honesty.Service: Car towing
-
August 2022 by Christina Breier
Excellent service. Quick turn around. Jenn was the absolute best squeezing me in to get my tire plugged. Highly recommend them for all service needs.Service: Tires
-
July 2022 by Tori Appelgate
Autotech was so wonderful to work with! I was able to use their rental car to get to and from work, and my car was done in a day. They messaged me about what my car was diagnosed with, pricing of parts and labor, and gave me the option to proceed with the repair. I highly recommend this place!Service: General repairs & maintenance
-
July 2022 by Holli Hogan
The people at Auto Tech are really nice and the work they do is good. However, they are really outrageously expensive. They also don’t conferme what they want to do with you before they do it. They went ahead and just put a part on my car without my aparoval witch cought me off gard because of other experiences I’ve had. I also thought I could trust them driving my new car from where I work to the shop for them to look at it. After looking at my phone I found out that they drove 81 mph in a 65 with my car and that is what really made me upset. There was no reason to be going that fast in someone else’s car. Once I got into my car after work that day I found black marks on my floor mat, it was eather dirt, greese, or oil. I also just deep cleaned my whole car top to bottom the weekend before. On my last car I had before this one they got it fixed for me and I know the problem was giving them truble, however when I got in the interior was all dinged up in the dash and on the center council from them working on it and their was greese all over everything. I will not be going back. Do not recommend.Service: Air conditioning
-
July 2022 by K. Hyde
Kind and caring yet professional. Cliff was amazing and made a bad situation less stressful. Went above and beyond. Would highly recommend.Service: Car towing