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“Very warm and friendly.... Professional and actually pays attention to the customer/ member concerns... Would recommend their service to all my family and friends.”
9AM - 6PM
3509 N Harrison St, Davenport
Credit Unions
“Tiffany was awesome. She was very knowledgeable and really cared about me. She helped me with everything I needed and was fast and thorough. I highly recommend!”
“Lifelong Quad Cities resident. I have banked at all of the credit unions over the years and I believe Ascentra is the best there is. Just did a standard H.E. Loan on our home and the rate was the best being offered anywhere AND with the lowest closing fees too! I enjoyed working w Beau V. He was very friendly and prompt thru the whole process. Thanks Beau!”
9AM - 6PM
4343 Utica Ridge Rd, Bettendorf
Credit Unions
“Working with Josh Mercer could not have been a better experience. He made the process quick and easy from start to finish. My husband and I have been doing business with RIA for several years and we are always treated well.”
“Our experiences at Ascentra CU have been great! Recently, we worked with Beau Van Loo to secure a Home Equity Line of Credit. Beau was professional, helpful, and kind throughout the process. We especially appreciated his timely communications.”
“I absolutely love working with Ascentra! Unlike some of the big banks, they’re down to earth and they still talk to you as a person. That’s so hard to find these days. It makes a huge difference. Plus, they have many different banking options.”
“Pam was so helpful today at the Devils Glenn Road location!
A company had drafted my business bank account after I had already cancelled my services with them, and She was able to assist me in getting my account straightened out; as well as assist me with my other banking needs for the day!
Thank you Pam for always giving excellent service to your customers. You are so appreciated!”
“We had a great experience working with Greg Hansen. He took the time to explain our options and answer all our questions. I highly recommend seeing him for your banking needs.”
“Always please with the service I receive when I go to the Credit union on west 53rd street. All staff are professional and very social when assisting me.? thanks !!”
“Been hear something like 20 yrsHave had probably the most loans or dam close to the top for cars and trucks etc.The staff is always very welcoming and there for your needs..Great credit union here for life”
“Amazing tomato soup and pretty good sandwiches! I felt that I had to dip the sandwich in the soup to have maximum enjoyment. I didn't like that the fruit bowl was only apples and that wasn't disclosed to us before upgrading for $2. Very nice coffee spot to stay and do work. There is a lot of seats and nicely spaced out”
“Kelly has been a Blessing as my loan officer. When I first came to Family Credit Union my credit rating was less than perfect to say the least. With Kelly's help I have made huge strides in the right direction. Thank you.”
“You don't have to be a member of this Credit Union to access there many services, such as opening a checking or savings account, getting a credit card advance, or getting cashier's checks they also have ATM services.”
“Can all family credit unions please please please stop using the phone/ai representative rather than a real person. Even though I am putting in all the correct information I always have a problem with it over the phone. Please have real people answer the phones!”
“Absolutely love this Credit Union! Left another CU (member for over 40 years) and now do my commercial and residential banking here for the last 5 years. The staff is great from the minute you walk in.”
“I would like to express my gratitude towards Krysty Rothenberger and all her hard work on my Finacial future! She has gone above and beyond to continue my growth. I look forward to growing with IHMVCU!”
8:30AM - 5:30PM
3100 W Kimberly Rd, Davenport
Credit Unions
“DuTrac Community Credit Union is the best bank ever!I called so many times from oversees to get some help with address changes, forgot my password, needed help with some other stuff....all employees I talked to, are more than professional and customer friendly, they are perfect with everything they do!I feel blessed to be a customer of DuTrac Community Credit Union....thanks to all of you guys for being so awesome and always there for me! Thank you so much!I wish you were here in Germany!”
“Courtney Contreras was extremely professional, she guided my fiance and myself through the mortgage process and gave me the tools I needed to feel secure in my finances before hand. 10/10 will never bank anywhere else!”
“Excellent customer service, the girl who greeted us when we arrived was very attentive and friendly and the girl who served us was very professional and kind, my respects.”
“Ivette Shoultz was an awesome help. She explained so much and helped me understand what I was doing. She is awesome and I give five stars to this bank for hiring someone so amazing as her!”
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“I’ve been banking with DuTrac in Eldridge for about 15 years, and I’ve never had a bad experience. The staff has always been helpful, professional, and easy to work with.
I’d like to give a special shout-out to Jessica, one of the tellers. My wife recently needed some very specific documentation from our account. Jessica went above and beyond—patiently revising the wording multiple times until it was exactly what we needed. She was kind, professional, and extremely helpful throughout the process.
Thank you, Jessica, for making the experience stress-free and for providing excellent service!”