Ascentra Credit Union is a local, democratically controlled not-for-profit organization that puts its 40,000 members before profits. As a member-owner, you are treated with the utmost care and attention, with the credit union's profits going back to you in the form of lower interest rates, higher returns, and lower fees. The friendly and helpful staff at Ascentra Credit Union are always willing to assist and ensure you understand all aspects of your financial services. Customers consistently praise the gracious customer service, with many feeling appreciated and highly recommending the credit union to others. With a history of over 30 years, Ascentra Credit Union has proven to be a reliable and trustworthy financial institution, offering competitive loan rates compared to traditional banks. As a cooperative model, Ascentra Credit Union is dedicated to the financial well-being of the communities it serves.
Bianca was very patient and kind. She took her time to explain to me everything with my new account and new credit card. She helped with tracking the balance transfers. She understands me and is empathetic towards me, which is very important to me. thank you very much! I am so happy with the service at Ascentra!
May 2026
Loved everything shout out to Minnie.If there could be an award for friendliest, bubbliest smile it would without doubt go to her. She makes me feel like an actual person and not a numb
April 2026
Stella and Minnie are my favorite employees. Thank you for always taking the time to talk to me. Feels more like a family than a credit union. You all are amazing ♥
