Ketelsen RV is an RV dealership with locations in Hiawatha, Elk Run Heights, and De Soto, IA. They offer a wide selection of new and used Travel Trailers, Fifth Wheels, Toy Haulers, Truck Campers, and Livestock Trailers from popular brands like Braxton Creek, Grand Design, Hart Livestock, KZ RV, and Springdale. Customers praise Ketelsen RV for their exceptional customer service and expertise. One customer had an emergency with their camper wheel and was able to get it fixed in under 2 hours, with the staff treating them "like gold" and being "honest." Another customer had a positive purchasing experience, describing it as "seamless and enjoyable." While most reviews are overwhelmingly positive, one customer had a less than satisfactory experience with the service department. When they had an issue with their RV's power, they were disappointed that no one from Ketelsen called them back to help troubleshoot the problem. However, this seems to be an isolated incident, as other customers highlight the service department's knowledgeability and willingness to go "above and beyond." Overall, Ketelsen RV is highly recommended by its customers for their wide selection of RVs, honest and helpful staff, and quality service.
Was in town visiting family and drove out RV. The weather got colder than expected and we needed to winterize and Ketelsen RV really helped us out and got us in same day before it froze! Super grateful to them and their crew!
March 2025
Our experience with the staff here was the best! From Mike in the Sales Dept. and Troy in Service to Josiah in Finance- top notch service. All were so easy to work with. No pressure, very friendly. Make Ketelsen your next stop for Service or the purchase of a new/used camper; you won’t be disappointed!!!
December 2024
The staff was wonderful and the Trunk r Treat they did was awesome. My kids loved it
