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January 2024 by Katelyn Colorado
Best service department ever! All of the service advisors are great! The mechanics are knowledgeable. Bought my last 3 vehicles there.
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January 2024 by Adam Kintigh
I recently moved to Ft Dodge and left behind my trusted mechanic of over 20 years. Not trusting mechanics in general, I was reluctant to go to a dealership. I’ve had my 2014 Ram 3500 diesel in the shop for maintenance and repairs several times and Shimkat is top notch! I was treated like family. Rick and the team in the service department has been very knowledgeable and caring. I’ve checked the pricing for repairs and maintenance in the atea and found this dealership to be very fair with pricing. Instead of getting second hand parts that ware out quickly, I pay a little extra and have peace of mind. The work is done right by certified mechanics. Thank you Team Shimkat! I’m a customer for life.
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November 2023 by Jospeh Dawson (Joe)
I might be ignorant or misinformed right now, but $200+ to revert my car's software back to the first version seems like a lot of money and a waste of time. Apparently, this software is supposed to be updated every now and then (like my computer), so IDK why they didn't update it to the most recent version. I'll have to look through some more information, but I'm able to update my car's software with my computer? In the future, that might become my first option.I hope 3/5 is accurate to my situation. If not, I'm sure someone will tell me at some point.
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July 2023 by Nikki Riley
Best customer service ever and I love my jeep and have no problems with it the repair department is fast friendly and convenient
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June 2023 by Kathy Lankford
They were very kind, and told me what was wrong, in terms I could understand. Giving me the option of fixing it then or later.
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June 2023 by Sarah Spellmeyer
I get my oil changed here for both of my vehicles and that are always so nice and helpful with great prices!!!
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April 2023 by Mark Borich
Checked their website for jeeps.
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March 2023 by Makenzie Blaha
They did an amazing job helping me pick out a car with professional management, thank you
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February 2023 by Christopher K.
I sold my car to KBB. Shimkat was the closest dealer they go through. When I got to the dealership I went over the car with a salesman who asked several questions about the car. Then Dick came on the scene. He went over the car and asked me the same questions the previous salesman had asked. The car needed rear tires, but Dick insisted that they had to replace all four because that's what they do. He was really rude and argumentative about it. The front tires were good. Then Dick and Cameron went to the back office to do their assessment with KBB.com. Then they came out and tried to buy the car out from under kbb by $1200 less than kbb's offer. They also told me that kbb's offer was stuck on "pending". I declined their offer and left. Almost immediately after I left I noticed a new email from kbb with an offer that was slightly less than the one I had gotten before, but $885 higher than Cameron's offer. I took it back the next day and sold it. They bought it from kbb and is now sitting on their lot. They were definitely trying to buy it out from under kbb.In the last six years I have purchased two new Ram trucks. I drove 4 hours away for the first and 2 hours away for the second. I won't buy from Shimkat...ever.These guys were dishonest by trying to undercut kbb. I don't think kbb checked them out prior to doing business with them.Buyer and seller beware!
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February 2023 by Jason Semans
Took my RAM 3500 in for a leak. They found two others. They checked my certified used status and saved me 3500$.
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August 2022 by Tennie Kruse
I have so many great things to say about Shimkat Motor Company in Fort Dodge. This was hands down the BEST new car buying experience I have ever had.From the internet interaction to the financial part, all the way through they have the best customer service I have encountered in ANY dealership I have visited.I wrongly assumed that a bigger town dealership would have more options & better service but I was wrong. I have had horrible experiences in San Antonio, DesMoines & Ankeny in comparison.I will be coming back for all of my maintenance here too because I loved how nice & down to earth these guys were. No pressure, no hassle, to the point & got it done without making me feel rushed through or like a number. They also didn't try to squeeze every dollar out of me that they could.I didn't have an inside connection to anyone there either, and I am sure they will treat you just as nice as they did us. ?
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July 2022 by Ben Buie
I took my wife's car in to get a flat fixed. Three months later, while she was driving, the wheel came flying off. It turns out they hadn't tightened the lug nuts properly. When I called in, they said that since she had driven 3,000 miles, they didn't feel responsible. Luckily, she was in town and driving slowly or it could've had much more tragic outcome than $1,000 repair bill.
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April 2022 by Ricky Myers
Great experience with them. Purchased a new charger from them couldn’t be more happier with them
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November 2021 by Tami Woerdehoff
My daughter had an issue with her windshield wiper while driving home from college in the rain. We called Shimkat motors and Brian in the service dept got my daughter in right away. They fixed her wiper and tightened the mechanism that controls the wipers ASAP!I am super impressed with their level of customer service and would recommend them to anyone!THANK YOU Brian!!
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September 2021 by Dick Williams
Exceptional family-owned and operated business. GREAT people, GREAT selection and GREAT prices!! Let us help you out with all your transportation needs!!