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August 2023 by Sara Jan Garza
This store is a wonderful part of historic Fort Madison. You’ve always helped me out with gift ideas (fitting my budget). A Christmas tradition is my daughter-in-law choosing her own gift each year. She loves it. Between earrings and bracelets for me, engraved money clips for graduation presents, you guys are great.
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July 2023 by Zachary Weis
This jewelry shop does not just provide beautiful jewelry but also includes a great experience because of the knowledgeable staff. I have bought my wife’s engagement ring and wedding band and plan to buy more pieces only from Dana Bushong Jewelers!
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April 2023 by Jennifer McCormick
I do not recommend this place. I was treated very poorly so do not want anyone else to endure the awful customer service I did. Called ahead twice to have my rings resized and was assured on the first call there would be no problem. On the second call, I was told he would look at them and see. When I arrived, the owner, Skip, said he wouldn’t do it because I didn’t buy the rings there, which I had mentioned on both phone calls. My husband has a jeweler he prefers. My family and I have purchased many thousands of dollars of jewelry from him so I am still shocked about being turned away. Go somewhere where your business is appreciated. I prefer diamonds that are not lab created, anyway.
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March 2023 by Jennifer M.
I do not recommend this place. Awful, rude customer service. I called twice to make sure the owner, Skip, would be in to resize my rings. The rings were not purchased there because my husband prefers another jeweler, but my family has easily spent thousands and thousands of dollars in jewelry here. I mentioned these particular rings weren't purchased there on both calls but was told it was not a problem on the first call and to call ahead to please make sure Skip was there. I called today and was told Skip was there and he would take a look at the rings. When I arrived at his store, he refused to size the rings because I didn't buy them there. That should have been told to me on the phone. If you want to be appreciated and treated with courtesy, this is not the place to buy jewelry or have your jewelry fixed. I do not want another soul to go through the horrible customer service experience I went through today. I do not care for lab created diamonds which is mostly what is offered now.
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October 2022 by Jason Moomey
Skip is a really good guy who is very knowledgeable and helpful. He is also very trustworthy. Great inventory at great prices. A+ business
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August 2022 by Deborah Sparrow
Customer service was wonderful! Thank you.
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May 2022 by sab bengtson
Helped me make some choices for a gift for Mom. The family is now discussing our choices. They were very helpful helpful.
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April 2022 by Sara Sink
I had Skip take my mom’s wedding set and turn it into something of my own. I am beyond excited and thrilled with how it turned out. I cannot thank Skip enough for how it turned out.
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April 2022 by Tami Kaminski
I want to thank Skip for saving my jewelry today. I got into a hot tub that apparently had a lot of chlorine in it. My two rings turned black and part of my earring back corroded, broke and fell off. Luckily I didn't lose the earring. Skip warned me last summer, and I didn't listen. There was no overpowering smell of chlorine. No amount of chlorine is safe. TAKE OFF YOUR JEWELRY BEFORE SWIMMING AND HOT TUBBING! Thanks again for making my rings beautiful again.
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January 2022 by Maggie Limas
Great experience! Very helpful.
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January 2022 by Lucy Morrison Wyatt
Wonderful service. Retipped prongs on 2 very important rings! Knew they were safe in Skips hands! Helped us find a new wedding band for husband. They didn’t have anything in stock but worked hard to find the perfect ring! When it came in it needed sized. It was ready next day even though it was December 23rd! Fabulous service!
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December 2021 by Todd Edwards
went to Bushongs to pick out an xmas present for my wife. what a wonderful experience! Skip is such a great guy to do business with and just talk to. Added bonus was saying hi to Ann. you've got to go there, you won't regret it!
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June 2021 by Vernie Barlow
When you walk in this store Skip makes you feel like a long lost friend. He treats his customers with with respect and his prices are wonderful. I would recommend this jewelry store to everyone! Way to go Skip!
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April 2021 by Michelle Siegfried
Skip is an amazing jeweler!! The time and quality and kindness is priceless!
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March 2021 by Alexandria Cain
The best jewelers I have ever worked with!! I am recommending them to all my friends and family back at home!!! They are the best!
