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March 2024 by Meredith Yager
I used to love this bank, my family used this location for years, the staff were always so friendly and some we’ve known for decades. Recently my husband and I have encountered a new teller who is very rude, argumentative, and unfriendly. She repeatedly refused to deposit checks for my husband and I, first stating that she needed to “see me in person” to deposit them, and when I returned, chose to argue with me that I could not deposit checks endorsed by my husband and I, as we have separate accounts, and we could be “stealing from one another” ( 1) that is a bold accusation to make and 2) it is unclear how I am “stealing” by knowingly giving my husband money, but I don’t have the time to explain what “stealing” means on my lunch break) Her manager stated “one bad apple spoils the bunch” before eventually processing our deposits.I could understand raising concern if someone was attempting to withdraw money from their spouses account without consent, but this has been an ordeal for absolutely no reason, as all I wanted to accomplish was to consensually increase my husbands account balance.My husband and I have financed a vehicle and our home with this bank, referred numerous friends and acquaintances to this bank, and have never experienced anything like this until the beginning of this year. We hate to feel the need to move our accounts, but it feels as though “one bad apple is spoiling the bunch” in our customer experiences.
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April 2020 by David Brecount
Very friendly. Fast service. Recommend.
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February 2020 by dave brecount
Very friendly. Fast service. Recommend.
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April 2019 by anthony graham
Love this bank
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February 2018 by Kate Rung
I absolutely LOVE this bank. They help me out any way they possibly can and make me feel right at home. They know me by name and make it bills and banking no stressful. When my mom passed away they helped me every way they could to get things taken care of. i strongly recommend Midwest one Bank.
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October 2017 by Rhonda Howes
Great bank very friendly people clean place very helpful staff drive thru and outside ATM
