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December 2022 by Jessica Sewell
zero stars.i had worse experience with the bank manager Kelsey, I had a disagreement over the phone and said I didn't like way she was speaking to me I should change banks I go to bank later that day right before work and im told by bank I don't have account they call Kelsey bank manager at other branch and she has shut my account down, so they gave me my balance the Friday before Christmas my bi weekly check was mistakenly deposited in that account but it was rejected I called bank but only person who can help me get it straightened out before christmas is Kelsey who won't be back until next week..
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December 2022 by Karen Hope
I’ve been a business owner in Fort Madison for many years, most of which Pilot Grove Savings Bank has been my bank of choice. Whether it’s business or personal, this bank…the people in this branch, have been exemplary!!! From loan processing, to checking/savings account to personal conversation, this group of people far exceed anything I’ve ever experienced with ANY lending institution I’ve ever been associated!! I can’t say enough good/positive things about each and every one of them…but I do have a couple of favorites. This should be YOUR bank…BRANCH branch of Pilot Grove Savings Bank!!!!!!!
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December 2022 by Carla McEntee
I feel very welcome by every friendly face at Pilot Grove!
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October 2022 by Thomas Bowles
Excellent bank been w them over 5 years
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March 2022 by Trevor Finch
Very great bank, loan department is very friendly and helpful and the tellers have always helped me and watched out for me and my business!!
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April 2021 by Ashley Noel
Love the smiles and even concern for me when needed! Love banking here
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November 2020 by Skip Young
While there are great employees at this location, there are some who can't help but be rude. Unfortunately, if you're looking for a fun, fair experience, I highly recommend banking somewhere else.
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August 2019 by grace tyler
Get great help with loans
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July 2019 by Elvis Crabtree
Great Service!
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October 2017 by Rhonda Howes
Good Bank, one person is not a people person.
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March 2017 by mtjnre
Friendly staff and a convienent location.
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December 2016 by Lee Vandenberg
Numerous locations, friendly & attentive staff
