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October 2023 by Jeremy Decker
Store sucks they are slow, and claim to be open on Saturdays, but not yesterday. No posted hours, or a closed/open sign, if there was another option for paying a phone bill in town I would never visit the store. I've been told they can't even figure out how to transfer contacts from one phone to another
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October 2023 by Shannon Kensett
Just it's one customer at a time
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April 2023 by Clifton Dawley
Mostly decent service and polite. Not too knowledgeable and told me a much lower price than what I expected to pay, by over $250
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July 2022 by Carol Vessell
Nice people ,the workers are very very helpful and knowledgeable.
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February 2022 by Daniel White
It was problem after problem and more work for her than probably worth or anyone would want to even be troubled with but she remained professional and helpful thro it all and gave me her undivided attention and customer support you wouldnt expect to get. I love Verizon but she was the reason i get to enjoy it even more with my amazing new pixel 6 pro and unlimited everything anywhere. Thank you for the amazing service.
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January 2022 by Alpha 2 Zulu
They wouldn't honor a phone turn in claiming the phone was too old to get the $1,000 credit but the phone was only 15 months old. I'm thinking about suing them
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January 2022 by Greg Coffey
the 2 ladies were awesome and very helpful
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December 2021 by Roxanne Sharp
I was so happy that I was able to get right in and out with no waiting. Finally a sales person who knows her stuff!! She was so helpful, knowledgeable , and fast.
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October 2021 by Savanna Collier
Morgan was a huge help! I was so indecisive on what phone I wanted and she was patient with me. Great experience!
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September 2021 by Allen Posz
They were able to help me, but confused by the elderly woman before me (she was trying to remember Facebook messenger). They just took forever to get to the right question.
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September 2021 by Larry Peck
Everyone work so hard to get me the phone that I needed and get things transferred from one phone to the next I appreciate the help I’m definitely recommend this Fort Madison store ….
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September 2021 by Mike DeGraaf
Broke my phone while traveling and these guys did great job of getting into our company account, getting me what I needed, and getting me back on the road. Fast and easy.
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June 2021 by Winston Nelson
Morgan was great she could answer all my question.
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June 2021 by Dawn Hecox
Tim is great. So nice.
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March 2021 by Jessica Figge
Great service. Overall best experience ive had with adding a new line to my plan. Lots of info explained. Couldnt of asked for better
