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January 2024 by Ann Wiedenfeld
Great facility starting with the ability to drive into the garage and immediately see your advisor. Mine is Mr Nelson. Nice waiting room and provided the option to text my advisor. Service was done well and I departed smiling.
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January 2024 by J Math
I’d been researching pick-up trucks for several weeks to determine what to buy. Upon stopping in Willis Chevrolet in Granger I spoke with Bernardo Pantoja and Nic Alex. They were very knowledgeable and professional.They put together the best price I have seen on these trucks so I bought one that day. Austin Parks found me a great financing rate and affordable extended warranty. I’m very happy with this process and the truck itself. Willis is a great place to buy a vehicle.
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December 2023 by Robert Anderson
This was the best car buying experience my wife and I have had over the 9 cars we have purchased through the metro. The entire process was exceptional from start to finish and I believe the staff Ryan, Nick, and Austin was what made the experience. To start Ryan had our desired car ready to drive right when we arrived, to which he handed us the keys and asked if we had any questions. I appreciated being able to test drive without sales in the car so we could experience the car without being talked to. When we returned we were greeted by Ryan and he was was eager to help us with any questions to which Ryan was knowledgeable of the car features. Then comes the numbers part with Nick, this process was very transparent. The numbers discussion was clear and understandable as a seller of a trade and buyer of a new car the transparency made us feel we they wanted us as a customer for life vs getting taken advantage of with long drawn out sales negotiation tactics. This entire process would have taken 1.5 hrs in and out from test drive to off the lot, then came the next part, as we had to head home to pick up kids and get trade paperwork as we didn't expect to move so quicky. The staff stayed late so we could drive away in our new car. Our experience with Austin, to finalize the deal explained everything thoroughly and was very flexible when any barriers arose. During this time our kids where being entertained by Nick so Austin could help us. Again, I cannot be thankful enough for this experience. Thank you Ryan, Nick, and Austin.
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November 2023 by Doug W
Ross assisted me with purchasing a replacement vehicle, great person to work with & speak to, made the transaction easy and seamless with him being my first point of contact. Austin & Charlie were part of the team that I worked with on financing, smooth process. Can't forget Leslie smiling and helping with contacting internal Staff as needed. When I took delivery of my vehicle it was extremely clean, not one area was untouched. What a great Team to work with at Willis Chevrolet. My thanks to each individual who was involved from start to finish, including those that were working behind the scenes.
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October 2023 by Nathan McGregor
I live in Texas and just bought a truck from Willis and had it delivered. The entire process was about as smooth as I could possibly imagine it being. Bernardo and Nick were very helpful and accommodating. 10/10 experience across the board, thanks guys!
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October 2023 by Michael Hunt
Always a top notch experience.. the guys in the service department are always on top of everything your vehicle needs and doesn’t need. They don’t try and up sale every part like most places do. Adam, John and Cyndi are awesome!!! Oh, better not forget Darcy…
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September 2023 by TKD PharmD
Very unhappy. I was supposed to receive a link to order the EV Blazer on 9/6 and many emails and phone calls to them and they still have not provided the link to order, now I only have 2 days to order it, even if I switch dealers. I chose this place because it got good reviews. Ha.
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August 2023 by Sebourn Video Services
I have purchased 2 used and now 1 new vehicle from Willis Chevrolet of Granger. Nic sold me both my used ones and assisted with getting me into a new 2023 Colorado - what a sexy Truck! Brad - my new salesman, Nic & Austin (the finance team) did an excellent job in getting me into the right truck for the right price. Thank you to the team who buffered it up and made it look even more perfect the day I came to pick it up. I will always recommend Willis Chevrolet of Granger to all of my family, friends and business connections.
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August 2023 by Darrin Turner
Service was professional and quick. My oil change was fairly priced as well. I will definitely return.
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July 2023 by Joni
I tried to buy a car from here. I made the drive, was shown the car and told they would let me know when a part arrived for the car. Then, I filled out a credit application online and never heard back. By the second day, I called to ask about the credit application. They said they would have someone call me back. That never happened.By the sixth day of frustration, I went to a different car dealer and bought a car. My credit application was approved, on the spot, and I drove my car home.
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July 2023 by Anthony Canania
BEST CAR BUYING EXPERIENCE EVER! I can’t say enough good things about Willis Chevrolet of Granger. Brad Bauman was our salesman. A TRUE PROFESSIONAL! If you’re in the market for a new or used vehicle, look no further. I was treated fairly, with respect, and everyone at the dealership exceeded all of my expectations; a true red carpet experience. If you’re tired of pushy car salesmen, getting treated like everyone is doing you a favor, and feeling ripped off in the end… do yourself a favor and go see Brad and all the wonderful people at Willis Chevrolet. Even the finance manager, Austin Parks, was a pleasure to work with This has completely rewritten what I think about buying a vehicle. Thank you to everyone at the dealership for such an amazing show of gratitude & appreciation.
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July 2023 by Michelle Carr
Mike and Austin were very nice to work with. Got us in and out in a descent time. Very open and honest and never made us feel pressured to do anything we didn’t want to. Very humble guys!
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June 2023 by Brett Zeller
Had a great experience with Willis Chevy and my salesman, Michael Hunt. They were completely transparent and straightforward throughout the whole process. Never felt remotely pressured and landed on a fair and reasonable price for both parties. Overall, was in and out in under an hour. Would highly recommend stopping in to anyone looking to buy.
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March 2023 by Randy Danielson
First contact was through the online ask a question pop up. Got bounced around a little but finally got to a person at the Granger location. Arranged a test drive with Ross. He help us narrow down the options we wanted and help locate one. Fortunately he couldn't find one that both me and wife could agree on. He had an option to build one. We selected the options to make it exactly what we wanted. A short wait and wow it's perfect.Thanks for the great service.Randy D.
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February 2023 by Derrick Marks
I’ve had two great experiences with Willis automotive. They purchased a vehicle from me in 2022, they were fair on purchase price as well as coming to pick up the vehicle and transition of funds.It came full beginning of this year when I was on the search for a truck. It just so happened Willis had exactly what I was looking for at an extremely competitive price.I worked with Brad out of Willis Chevrolet, he was more than helpful and went above and beyond making sure I had any information I needed since I was buying almost sight unseen, I live 5 hours from dealership.There was no pressure sales, only giving me any answers to questions I had about the vehicle. Brad set the standard for car sales.I also wanted An extended warranty, they did what they could to meet a quote I found online and worked with me to get the best deal.Hopefully your experience is as great as mine with Willis.
