Grinnell State Bank is a family-owned, community bank that has been serving its customers since 1925. Known for its friendly and helpful staff, the bank offers a range of financial products, including wealth management, trust and estate management, financial planning, insurance, and loans for both businesses and individuals. Customers appreciate the professionalism and knowledge of the staff, often highlighting their excellent service and quick responses to inquiries. For instance, one customer shared a positive experience regarding a fraud charge, praising a staff member for her calm assistance and prompt action in providing a new card just before a vacation. Another long-time customer commended the bank's ability to meet customer needs through outstanding service and coordination. While several reviews mentioned a trading service provided by individuals outside the bank, Grinnell State Bank remains dedicated to offering reliable banking services and support to its community. The bank's drive-up service is available Monday to Friday, with phone support on Saturdays, ensuring that customers receive the help they need when they need it.
Such a great bank with generations of experience and incredible customer support. Here, you get to talk to a person and get 1:1 service, this is how banking should be. Thrilled to say goodbye to the big bank I have been with and support an independent business they way they have supported me.
December 2021
I needed quick help to purchase stock. Grinnell state bank is always there for you
December 2021
Always treated kindly, staff is very friendly when I come in
