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July 2023 by James E.
My daughter's pop-up got stuck halfway up during setup at Wyalusing State park. Called Brown's RV center, and service manager Kim, put us in contact with their tech Josh who was on a job nearby. Although Josh had a full schedule already for that Monday, he took the time to walk us through a number of trouble-shooting steps to identify the problem and to provide a solution so that we could continue with our camping trip. Josh was super and I would highly recommend Brown's for all your service needs.
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February 2023 by Aj P.
I was sold a lemon on a GMC Terrain 2020, vehicle look great on the outside but finding out that the underneath of the vehicle was totally rusted out.Now the suspension underneath has broken away and non fixable from the rust in the previous yearsAlso After purchasing the vehicle, finding out 3 months later....that the vehicle was burning oil from my local mechanic and the GMC terrain were known for this issue. the issues not disclosed in the purchase.They put this vehicle on the lot knowing there were issues with the vehicle. Forest said we don't vehicle that are not inspected on the lots, thats not what Brown Auto does.....well you did...2 months ago, I talked with Forest the owner of Browns Auto to discuss my issues with the vehicle on how to resolve this...lets say he was trying to cover hes ass and wanted to know how much more money i could put down to get out of this vehicle instead he should said, lets find me another vehicle at equal $$$$$ Please don't trust this company when buying a vehicle here.They just want $$$$$$ from you...they dont care one bit about there customers.And still no call back from talking with a lady last week regarding the issue...
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December 2022 by Christine E.
Brown's has been in business for over 50 years! I trust them to take care of my vehicle from the moment I purchase it, for all of its preventative maintenance needs and to take care of it if I have an issue. The staff from RV to detail, parts to service, front office to body shop and leadership all truly care about you!
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November 2022 by Connie Zipse
We bought a camper back in September took it out and the air conditioning unit was shot, we live over 3 hours away, they came picked up the unit, fixed it and delivered it back to our home. Wonderful people to work with. Highly recommend
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November 2022 by dave bartachek
Josh did our service work and was very knowledgeable. I'm not much of a service contract guy but this paid for itself. Highly recommend browns rv and service department.
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October 2022 by Maurice Rush
We had been staying in the area and we're about to leave when one side of our leveling gear would not raise. Gave Brown's a call and they had me talking with a tech in 15-20 minutes, the tech was on another service call at the time. I'm amazed how well he knew his leveling systems, he walked me through several troubleshooting steps, just like he was there with me. We found the issue and off I went. It's nice to know there are dealerships that do have excellent technicians. Many thanks to Kim and Josh for all the help.
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October 2022 by Julie Miller
Their motto of customer service being #1 is true! We will be driving many miles to have our motor home serviced here. Great folks!!
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June 2022 by Sara T
Everyone we came in contact with when there was great! Big thanks to Scott for putting together a great deal and thanks to Grant for pushing for the best financing and warranty possible!
