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September 2023 by Steve Hildebrand
Rich made buying my F 150 an easy experience. Rich answered all my questions and is very informed about the cars and trucks he sells.
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September 2023 by Caite Palmer
Drove more than an hour, past several other dealerships, to go to Brown's. Very happy we did! Low pressure sales, friendly staff, got a good value on our trade in. Will definitely be going back!
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September 2023 by Richard Newbern
Their team assisted me in a difficult situation allowing a double trade-in to procure a new vehicle. I have been a long-time customer and have always received and have appreciated their assistance over the years.
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August 2023 by Brent Walser
Rich Miller made the buying experience simple, pleasant & easy. We never once felt pressured. We purchased a used vehicle that will be driven in the winter months. Browns took the time to inspect the overall safety of the vehicle with a detailed report provided of all necessary parts that were replaced and brought up to operating standards prior to purchase. Clearly, they are a fabric of the community, and their generational sales has been a chronological key of their success.
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August 2023 by Mary Aulwes
My experience was extremely satisfying. Jeff Klemp, Grant along with Forest Brown went out of their way to make this purchase happen. Very caring and professional!! I’m the happy owner of a Ford Edge!!
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August 2023 by Wayne Boulanger
I purchased my hard to find Rockwood High Wall camper at Brown's RV. They went above expectations to make sure I was happy. Guttenberg, IA is not the easiest place to get to. However, Brown's made it worth the trip.
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July 2023 by James E.
My daughter's pop-up got stuck halfway up during setup at Wyalusing State park. Called Brown's RV center, and service manager Kim, put us in contact with their tech Josh who was on a job nearby. Although Josh had a full schedule already for that Monday, he took the time to walk us through a number of trouble-shooting steps to identify the problem and to provide a solution so that we could continue with our camping trip. Josh was super and I would highly recommend Brown's for all your service needs.
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May 2023 by Todd Edwards
I live 4 hours from Guttenberg and have a permanent spot for my camper here. I bought 2 campers from Browns and I have had nothing but top not customer service, never pushy and extremely professional. With being so far away, all I do is make a phone call and I know and trust that whater the issue was it's fixed and taken care of. Browns has to be one of the best dealerships I have delt with.
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April 2023 by S T
I ordered a new Explorer in January and picked it up this morning. Everyone at Browns was very friendly and helpful. Thanks to all the friendly faces at the dealership and all who helped to make this purchase easy for me. Sherie
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March 2023 by STEVE RUDEN
Scott worked with me to get a good deal on a vehicle I was interested in. I left there feeling good about the deal I got.
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February 2023 by Robin Ann
Brown's in Guttenberg is on TOP of EVERYTHING! I purchased a used vehicle from them, and they had ALL recalls done before the sale! I was assured that they do ALL recalls before they are on the lot! Not all dealerships are so caring and on top of things! Jeff is knowledgeable about so many things! He is amazing when it comes to the new technology and even synced my phone to the car without asking me! I would have thought of this later and struggled! I even phoned later as I was not familiar with remote starts and they walked me through how to do this! These are amazing people-honest, fair, and care about their customers. I was told if I struggled with anything about the car, I could just drop by any time I was there, and they would GLADLY show me! Why buy a car anywhere else-I have never been treated so well--Thank you Jeff and thank you Browns!
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February 2023 by Aj P.
I was sold a lemon on a GMC Terrain 2020, vehicle look great on the outside but finding out that the underneath of the vehicle was totally rusted out.Now the suspension underneath has broken away and non fixable from the rust in the previous yearsAlso After purchasing the vehicle, finding out 3 months later....that the vehicle was burning oil from my local mechanic and the GMC terrain were known for this issue. the issues not disclosed in the purchase.They put this vehicle on the lot knowing there were issues with the vehicle. Forest said we don't vehicle that are not inspected on the lots, thats not what Brown Auto does.....well you did...2 months ago, I talked with Forest the owner of Browns Auto to discuss my issues with the vehicle on how to resolve this...lets say he was trying to cover hes ass and wanted to know how much more money i could put down to get out of this vehicle instead he should said, lets find me another vehicle at equal $$$$$ Please don't trust this company when buying a vehicle here.They just want $$$$$$ from you...they dont care one bit about there customers.And still no call back from talking with a lady last week regarding the issue...
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January 2023 by Thomas Whetston
The service department went above and beyond to get my car fixed, and so fast. Got it back new years eve afternoon! Couldn't be happier, to not have to take my car troubles into the New Year. Thanks!
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January 2023 by JM Bauer
Always have great experience with ALL staff whether purchasing new vehicle or having service work done. Everyone goes above and beyond.
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December 2022 by Christine E.
Brown's has been in business for over 50 years! I trust them to take care of my vehicle from the moment I purchase it, for all of its preventative maintenance needs and to take care of it if I have an issue. The staff from RV to detail, parts to service, front office to body shop and leadership all truly care about you!
