Verizon in Harlan, IA, operated by Victra, is committed to providing a positive experience for its customers. The staff includes knowledgeable and friendly store consultants and managers who offer a wide range of wireless devices such as phones, tablets, wearable technology, accessories, and device protection. Customers praise the staff for their helpfulness, professionalism, and ability to solve problems efficiently. One customer described a staff member as a life saver, fixing their phone with care and expertise, and doing so for free. Others appreciated staff members who helped set up new devices, explained billing issues, and transferred plans smoothly. Despite some concerns about the store's computers and waiting times, customers noted that the staff’s assistance was top notch and made them feel special. The team is attentive to customers' needs, greeting everyone warmly and ensuring timely service. Overall, Verizon in Harlan is viewed as a trustworthy and friendly store with dedicated employees who go above and beyond to connect technology to life in a fun and efficient way.
You have very good service I have not had no problems since I've been back to you guys
June 2026
Ashtin helped my husband and I trade in our phones & purchase new ones! Also helped me with some things on my bill! We had some complications and she was very patient. Definitely give her a raise!
January 2026
Service was fine. The young gentleman that helped me yesterday was as helpful as he could be to a very not technically person as I am.
