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January 2024 by Mark Moyer
I want to specifically thank Zach and the team at Cedar Rapids Toyota for an incredible car purchase experience. The professional and genuine care that we received from Zach was top notch. Furthermore , the financing process was super fast and detailed! In fact, we’ve have never went through that process that quickly! I’m grateful we chose to do business with CR Toyota. You should too!
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January 2024 by Carl Emerson
We had to have our water pump and thermostat replaced. It took about 5 hours but they did an excellent job. They were able to get us in without an appointment which we were very grateful for since we needed to get back home.
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January 2024 by Andi Roth
Took my Sienna in for a door problem. Initially felt a little brushed off while trying to get help with my issue, but eventually was able to make an appointment with a specialist. They diagnosed the problem and gave me the part numbers, but couldn't (or wouldn't) fix it, stating the part would have to be painted and they don't do that. I suspect that it simply wasn't worth their time, as the job cost me only $300 elsewhere. I was a little surprised to be charged for services when the drop-off forms says, in all caps, "we will call you before performing any work" - but it was a nominal fee, so no big deal. The service rep I dealt with was nice and polite. All in all, decently happy with the service and of I needed a dealership, I'd go back.
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January 2024 by Tim Hidinger
It has been a while since I have purchased a car from a dealer, however Ryan made the experience a good one. Ryan listened to me and we got the car that was the best fit for me. The process went smooth I feel the price was fair and overall it was a great experience. I would recommend your dealer to anyone else.
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January 2024 by Shane Young
Everyone was friendly and very helpful, specifically Alan in sales and Wendy in finance! I came to trade in my car for a Highlander. There were a couple hiccups when we arrived, but the dealership went above and beyond to take care of everything and make sure we were happy. I have bought and traded many cars through my life and this was absolutely the best experience I have ever had. 10/10 would recommend this dealership to anyone.
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January 2024 by Kevin Uhde
I had my brakes inspected. The service representative was polite. The service technician was available for my scheduled appointment. I had the work done that was recommended. There was no pressure or anything to make me worry. The shuttle took me home. In a few hours the job was completed. The price for the job was competitive. The shop was clean. The mechanic was Toyota certified. The work is guaranteed.
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December 2023 by Stephen Latham
I wish I got the name of the person who helped me. My experience was beyond great. We were 4 hours from home and in a tough spot. I received great service and was told "we won't leave you stranded". The team made sure we got the fix (busted water pump) and we're confidently on the road same day. Everything was great and it saved Christmas for our family!
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December 2023 by Jordan Mellinger
I went in today for an oil change and tire rotation. It was quick, which I was impressed with. I got home and looked at the detailed info attached to my receipt to find out my brakes are “in the red” and require immediate attention. I was frustrated because this wasn’t mentioned like it should have been at check out. Frustrates me enough to want to take my car somewhere new, where they will give me the proper information to travel safely.
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December 2023 by Rebecca K
I have purchased 2 Toyota's from Cedar Rapids Toyota. Justin was great to work with both times. I have purchased from other local dealerships and it's just doesn't even compare. I fully trust the vehicle I buy from CR Toyota... not just because I am getting a Toyota, but because I know without a doubt I am getting a car that is incredibly reliable from a dealership that doesn't act shady or pressure you into anything. Thank you for being a great dealership!
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November 2023 by Shawn Olesewski
We traveled 400 miles to buy a hard to find van. They had one of the best prices in the country and Phil was awesome to work with. Zero pressure, quick to respond, and very attentive to our requests and details. I would consider traveling to buy a car again in the future.
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November 2023 by Jim Turman
They make car buying so easy and stress free. Ryan did a fantastic job of guiding me thru everything. Everyone there was very friendly and helpful .I am a very busy person with not a lot of spare time.They had my truck ready to go when I arrived to sign papers. The total experience was hassle free. Would definitely go back if in need of another vehicle.
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November 2023 by Jamie Boyes
Jacob and Wendy with CR Toyota did a fantastic job on our trade-in and the purchase of our 24 Grand Highlander.We live almost 2 hours from the dealership and Jacob made the build and acquisition of the new vehicle unbelievably simple, over the phone and via email.When it was time to pick up our NEW wheels Wendy in finance got us in and out INCREDIBLY quick, while never lacking in guidance and support through them process. We haven't experienced service so top notch and we look forward to enjoying our 1st Toyota purchase. We look forward to many more purchases with CR Toyota as our growing family matures.
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September 2023 by Jerry Neuendorf
Steve, the salesman, was very helpful and not high pressured and a very nice person. I have never bought a used vehicle that was so much like new. Absolutely spotless and perfect in every way and it was everything a certified Toyota should be. CR Toyota has my attention for the next vehicle.Jerry N
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September 2023 by Kirk Redden
I’ve been here three times now for general maintenance. Each time all of the staff I’ve encountered are friendly and respectful. They let me know the issues that need to be addressed without pressing for me to get them finished. The warnings allow me time to save for and get the repairs completed. Thank you Cedar Rapids Toyota service department for hiring such a wonderful crew. Trustworthy and professional = piece of mind and a safe vehicle! Well done.
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September 2023 by Linda Schrader
Cedar Rapids Toyota shop is by far the best experience I have ever had. It’s clean and very accountable to all needs. Staff is always friendly and very nice. They are very efficient when it comes to doing their job..
