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January 2024 by Amy Stastny
My service provider was very welcoming and best of all, the estimated time was spot on! I was provided great explanation for my charges, and what is suggested for my future visit.
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December 2023 by Neen Bean
They made my first car buying experience a very positive one. Ashton, Danny, and Zach all went above and beyond to help me get a car (2016 Nissan Altima) I can, not only, afford, but peace of mind knowing that it is a great car, AND still under warranty. I will definitely be a repeat customer in the future! ❤️❤️❤️
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December 2023 by Jacob Vance
The team at Dave Wright Nissan have all been very kind and respectful throughout our interactions. When I reached out to “work towards a solution” I assumed it was a loss cause but they contacted Nissan, ordered my recall parts and are installing for free. Best case scenario after our initial appointment. Thanks guys. ??———At least offer me a quote to fix and pretend to give me a deal on it after wasting all of our time. Neither was done.My van has a recall. When I set up the appointment, I gave all my information. A month later when I show up to get work done I am denied service because the van is a salvage title… This could have been addressed one month prior on the phone. Run the Vin number before the customer shows shows up.
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December 2023 by Lexxis Onken
I came in on Tuesday in quite the predicament after getting into an accident and having my car totaled. Michael Trent was phenomenal to work with along with Mark! Michael made sure to get me in something safe and reliable and it was such an easy process! 10/10 would recommend to my friends and family!
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December 2023 by Skyler Sneed
Only thing I have found good about the service department is the friendliness of the guys up front. I bought my car from Dave Wright and in the handful of times I’ve been in for servicing, I haven’t had to come back only twice for things that they caused. Here I am now, just got an oil change a week ago and having tire pressure issues on all tires when I am supposed to have nitrogen that isn’t supposed to fluctuate like normal air does. And good luck trying to get ahold of them, I have also yet to get ahold of someone in a timely manner after being transferred over from the front desk receptionist. Only reason I still use Dave Wright is because my car is still on a service contract. Not worth paying money for the service they provide.
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August 2023 by MONICA WILMOTH
Scott squeezed me in eight away, back on the road in a few hours and the issue was resolved completely. Very polite and even gave a complimentary car wash. Absolutely LOVE Dave Wright Auto!
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August 2023 by Rachel Powell
Best car buying experience I've had to date! Joe (sales) and Zach (finance) were knowledgeable, fun, and easy to work with. They assisted me in finding something that meets my needs and expectations. When it's time for our next vehicle, this will be our first stop!
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August 2023 by Lisa Snyder
The employees at Dave Wright all went above and beyond for us. Brooklyn who sold us our new car was not only patient and friendly but very knowledgeable. She knows her stuff! As did everyone else who helped us. Ashton, and 2 others very nice guys whose names we didnt get...and really everyone at DW dropped what they were doing to help us. Even when we popped in with no appointment to ask questions. We will definitely recommend DW. We shopped at 4 other dealerships and none of them came close to this level of customer service. Thank you ALL!
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August 2023 by Colleen Matthews
I purchased my car brand new 3 years ago, and purchased a maintenance plan where got oil changes, and it was 3 years/ 36K miles, I only have 25K on my car and I knew that my date was coming up, but didnt remember the exact date of when I purchased my car. I brought my car in on SAT July 15th and I was old I was 4 dAYS LATE to use my maintenance plan. I asked if for customer service could they still honor my plan and was told flat out no. My husband asked who he thought was service manager and the response we got was if it was miles we could do it or honor it but we cant becuase of the date. I am disappointed as I have been a loyal customer and even bought a 2nd car with Dave Wright a couple of months ago. I have bragged about how easy your service is on Sat morning to others.
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July 2023 by John Wingler
Made the appointment online(oil change) and they were ready at the scheduled time. It was done in a very short time. No complaints.
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June 2023 by Lainey Stahle
Caleb was beyond helpful in getting us back on the road prior to a big road trip we had planned. He was very communicative and gave me great options for tires as I had one blowout and another bulging. It was impeccable service and I appreciated it so much in a crunch time period!
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June 2023 by Allie Wegmann
I cannot say enough nice things about Dave Wright Nissan!! These guys went above and beyond my expectations! I was first interested in a car that caught my eye on their site and sent in a message inquiring it, the response to SO fast! My Sales Rep Ashton, was PHENOMENAL (I would bold, italicize, underline if I could). The car I initially looked at was sold the evening prior, but Ashton invited me to come for a visit to go over other possible options and he REALLY listened to what I wanted. They say never fall in love with the first option you try, but it literally could not have been more perfect. Ashton understood the assignment, he walked around the lot with me and my YOUNG kids, to whom he was so sweet and so nice to, he involved them, asking what they thought of everything that we looked at, and just talking with them (which means A LOT to me as a mom), and even got them some snacks and drinks throughout the process! He definitely was amazing to work with! HANG ON TO HIM! The financing team that we worked with, Adam and Tim, I also cannot say enough nice things about! I have terrible credit, thanks to poor decisions I made in my youth, that I'm still working on fixing. They we're able to get me approved, ON MY OWN, within my budget and with payments that I can afford! I honestly was in disbelief, I thought I would've needed a co-signer, but they made it happen for me, despite a few bumps along the way they remained patient, understanding, and even stayed after hours to get my needs met.Dave Wright - You've got a AAA+ Team. Keep those catchy radio commercials coming, because that's what brought me in and your EXTRAORDINARY team is what (literally) sold me.
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June 2023 by Heath Tracy
Mike was great. It was a laid back no pressure environment. He made sure we were comfortable with the purchase and the car itself after the purchase was made.
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June 2023 by miranda reihmann
This place is an absolute joke. They charged me $1,000 for two replacement mirrors that cost $140 anywhere online. They also scratched the whole drivers side of my car the last time I went in and today as they had it tried to tell me they didn’t see it. They take weeks on end to get one thing done and will hold onto peoples cars waiting for parts instead of returning the car until the parts come in. They caused many problems with my car and say they can’t find the problem! I had them check my exhaust for a leak last time just to get it back and have my exhaust rattling everytime I start it and then they tell me they can’t find anything wrong with it! Do not go here!
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May 2023 by adam happel
First time purchaser at Dave wright. Had 4:30 time scheduled to get our new armada. Didn’t get out of there until after 7. Over 2.5 hours when they should have had all of the paperwork done ahead of time was a waste of our time. Especially when finance guy had called earlier the week prior to get all of our information. Front windshield has a crack WE noticed during the delivery that still is not addressed a week later. I hope the service department has their act more together than the purchase experience went. So much for the Dave wright experience! On the bright side our new armada is gorgeous and my wife loves it so far!