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December 2023 by Cynthia R.
I arrived at the service center for an appointment booked via their online system. Unfortunately upon arrival I learned the system had not actually booked the appointment. I found it very disappointing the gentleman helping me did not even bother to offer to find a new time for me at all,whether today or in future. No apology was even offered for the inconvenience, whether my fault or theirs. Not a reflection of the kind of place I want to work with thus we will no longer be taking our Mazda there for any service.
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November 2023 by L. O.
Like many of us, I do not relish the thought of the somewhat compulsory "game" played when you go to a dealership to purchase a vehicle. My husband and I knew exactly what we were looking for in the car and the payment. We did not wish to entertain much outside of what we already knew we wanted and I will admit that we did have a bit of a guard up.There was no need for this however. We worked with Sales Consultant, Michael Peiffer. Michael listened well to everything we wanted. He made a point to validate our requests meaning, if something was important to us, it was important to him. There were some unexpected differences between the trim features and he was very helpful in clarifying that this was due to previous chip shortages. He patiently answered all of our questions.The deals took a bit of work to put together, but I never got the sense Michael was frustrated or anything with us. In fact, he kept an incredibly amiable manner and never became pushy. The finance manager, Mike, was equally pleasant and it just seemed that everyone was generally respectful of what we were open to and what we were not. There was no trying to force us into a deal or vehicle we did not want or making us feel like what we were asking for was impossible. In the end, we had a great, non-pushy experience and made two deals we are happy with. If you are in the market for a vehicle, but hate the car-buying game, I definitely recommend Mike and Michael at Junge Mazda for a stand-out experience. Thanks guys! :-)
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July 2023 by David Parker
What a great bunch of people at Junge Mazda! Tylor Rickard make buying our Tacoma a fun and very enjoyable experience. He work very hard to get the deal done very professional! Carrie was very helpful getting our paper work done and understanding! I would highly recommend Junge Mazda for your next vehicle purchase!
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June 2023 by Stephanie Ryan
After owning and loving my Honda CR-V for 13 years, I knew it was time to shop for a new vehicle. After my husband's recommendation, I stopped at Mazda, although I wanted another Honda CR-V. I wasn't looking forward to the process of car shopping either. Talk about a hard sell! Michael Peiffer had his work cut out for him. He showed us two vehicles, patiently answered questions, and let me test drive both. He asked what I thought, and I said I wasn't sure, and I needed to go to Honda too. He said that was fine, and even recommended someone over there. Ultimately I came back and purchased the 2023 Mazda CX5. In financing, we worked with Zach Roberts and he was nice too. Now that I've learned about the new bells and whistles, I can say that I love my new vehicle and I appreciate the kindness of the folks at Mazda.
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June 2023 by Valerie Shanley
Michael Peiffer is a fantastic sales consultant, and I had a great car-buying experience today at Junge Mazda. Michael was very knowledgable about all of the Mazda models and was easily able to answer all of my questions. He was patient, polite, and not at all pushy.
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June 2023 by Shannon Ryan
Another great buying experience from Junge Mazda. Michael P went above and beyond. As someone who's experienced high-pressure salespeople, it's refreshing to deal with someone who just wants to get you the best fit.
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June 2023 by Tami BAKER
Perry did an amazing job finding me a perfect car.Cross your fingers!
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February 2023 by Brandon Eastridge
Bought a new CX-30 here two weeks ago. It's worth the extra hour plus drive for us to avoid the toxic culture of Ramsey Mazda in Des Moines. The staff at Junge were easygoing and knowledgeable. The atmosphere was fun (hair band music overhead), and the employees really seemed to enjoy working there. It's our second Mazda from Junge. The service is top notch, and they even come get our cars when they need work done. Junge has found a good formula for selling cars. Good people, good products, and an upbeat environment.
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February 2023 by Jen Meier
This was our second purchase with Junge in Hiawatha. Tylor was incredibly helpful in helping us pick out a Mazda CX-5. He was so much fun and very good to our talkative 7 year old. The people at Junge make car-buying exciting and not dreadful. Zach in sales was also very kind and helpful. He even threw in a joke for free. 10/10 would recommend and will be going back when it’s time for the husband to get a new vehicle.
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August 2022 by B X
Excellent experience buying a new CX-5 from Junge today! Kudos to Anne for helping us find a car we like, Thomas for super detailed description of the car, Michael for dealing with the financing, and the other staff for the wonderful service!
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June 2022 by Destiny Hastings
I didn't want to buy a new car, and I dreaded having to go through the process, but I had driven my car for 16 years and it was time. I was interested in the Mazda CX5, called the dealership to learn more about the 2 listed on the website and was connected with a salesman named Brady. I'm so glad he's the one who picked up the phone. Brady is genuine, he listened to my concerns, demonstrated integrity, and sincerely wants to give customers the best. He delivered.Zack, the Business Manager, was also fantastic to work with on this purchase. He was thorough, answered all my questions, is a whiz with numbers, and worked very hard to get me the lowest financing interest rate possible. Like Brady, he delivered.Purchasing a car can be overwhelming and stressful but the team at Junge really came through for me. Business relationships work the best when built on trust and they've earned mine. They made it a good experience and we had fun along the way. If you're in the market for a new vehicle, I HIGHLY recommend Junge. They will take great care of you, like they did me.
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May 2022 by Ma C.
I bought a vehicle today from Paul Bizby and I will say this was one of the most exciting and fun experiences I've ever had buying a vehicle. The show room is wonderful and the cars look beautiful and the service is beyond my expectation. All I can say is Paul is my new go to salesman.
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April 2022 by Loras Klostermann
One the best car buying experiences we have had. Thomas was great and explained all of our new CX 5 options and how to use them. My wife and I were very appreciative of Tammy's professionalism and no pressure approach in the finance office. I would highly recommend Junge Mazda to anyone looking go buy a vehicle!
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March 2022 by Lyle Fowler
got a great vehicle from a great staff
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March 2022 by Steve Benischek
Thomas was outstanding to work with! He was very knowledgeable and helped get the ball rolling for me. During the time I was waiting for finance we had a great convo about flying and vegas! Made the time fly by. Thanks for everything!