Advance Auto Parts in Independence provides excellent customer service with very friendly and helpful staff. Employees are knowledgeable and go out of their way to ensure customers get the right parts, clearly explaining things. The service is fantastic, with staff willing to assist even beyond their shift. The store has always been a good experience, building trust with customers who love it and keep coming back. It is by far some of the best customer service seen at a parts store.
Kevin was able to get me what I needed quickly and had great customer service skills!
August 2025
I really like going to Advance Auto because Jess always knows what she’s talking about and is super helpful every time. She goes out of her way to make sure I get the right parts and explains things clearly. It’s the kind of service that keeps me coming back.
August 2025
Very friendly staff, they were short handed and I needed a battery replaced. Kevin H stayed after his shift to put the battery in. The Independence Advanced Auto has always been a good experience, thank you.
