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December 2025 by Therese Steggall
Alexis did a great job!!
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December 2025 by Danita Stoner
Dakota helped me and did a great job.
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October 2024 by Allie Curtis
Riley helped me
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October 2024 by Alberta Conrad
Theresa Lohan at the Oelwein location has a great personality and is always so helpful and I love going to the Oelwein store.
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October 2024 by Kurt Ehlers
Riley was very helpful and friendly!
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October 2024 by Clay Avenson
Tyler from the Independence Iowa office helped me set up my phone that came in from a insurance claim within 4 minutes, I spent 30 minutes trying to accomplish the same thing in the oelwein office, to be told they could not help me get it set up. Go to the Independence branch for great service! Go to the oelwein branch if you want amateur service!
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October 2024 by paige stickler
Very fast and easy! Preston did a great job, and a huge thanks to Riley for putting my screen protector on perfectly!
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October 2024 by Connie Thompson
Thanks Nicole for your patience and help
Connie
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October 2024 by isaac rivera fricio
I recently had the pleasure of working with Ed or EG or Eddy at the U.S. Cellular store, and I cannot express how impressed I was with his level of service and expertise. My wife was having some issues with her phone, and Ed went above and beyond to assist us.
From the moment we walked in, Ed greeted us with a warm smile and a willingness to help. He listened attentively to the concerns we had with my wife’s phone and quickly diagnosed the problem. His knowledge of the devices and plans was evident, and he took the time to explain everything in a way that was easy to understand.
What truly stood out was Ed’s patience and dedication. He not only resolved the issue efficiently but also provided valuable tips and advice on how to maximize the features of the phone. He made sure we felt comfortable and confident with our device before we left the store.
Thanks to Ed’s exceptional customer service, our experience at U.S. Cellular was fantastic. I highly recommend visiting this store and seeking out Ed for any assistance you may need. He truly exemplifies what great customer service should be! And he has a rock collection and that it's awesome too.
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October 2024 by Teresa Gorsh
I got great service from Tyler and Eddie. They were able to help me set up my device and move everything over. Amazing young men
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October 2024 by Sydney Berkes
Riley was very helpful, and entertaining during my phone transfer! Thank you!
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October 2024 by Michele Grinnell
Preston was awesome!
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September 2024 by Stephanie B
Called around lunch time to ask a few questions about phone prices, Eddie was very helpful and I made plans to come in after work to look at options. Got to the store and I was assisted promptly with no waiting. Eddie helped to purchase a new IPhone for my daughter. He set it up very quickly, and was super helpful. I'd recommend this store & Eddie to anyone.
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September 2024 by cam 77
Great service at US Cellular in Independence, Ia with Riley Arthur, Tyler Hare, and Preston! Riley helped get my mom upgraded to a new iPhone and switched her to my phone plan. Tyler helped with the transfer while Riley was needed temporarily with another customer, and Preston put on the screen protector and case - they worked well as a team!
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August 2024 by Jane Watson
Jessica Yeager Was very helpful. She knew how to take care of, and be gentle to old people! Especially my husband who still had an old old phone. Whoever hired her did aWas very helpful. She knew how to take care of and be gentle to old people! Especially my husband who still had a old old phone. Whoever hired her did a good job.
