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November 2023 by umesh kulkarni
Very nice showroom of KIA motors. People's here are very helpful. They have drop and pickup service when you came for servicing your vehicle.
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November 2023 by George Michael
Dealer provides great service at competitive rates. Staff is diligent, nice.
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November 2023 by John Mikelson
Got a good deal on a Kia Soul.Great staff
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September 2023 by K P
Not impressed. I went in for work they did an “inspection” claiming several thousand dollars of repairs were needed. My car was inspected at another shop and only 2 concerns Billion had were valid.
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August 2023 by Shawn Datchuk
I purchased a 2023 Kia Sportage Hybrid two weeks ago. When assessing my trade-in, a 2013 Toyota Prius C, they said that due to some hail damage on the roof, they would simply take the car to auction. They said a "fair" trade-in value was $5,000.No joke, less than 48 hours later, the car was listed on their website, without any fixes, for around $16,000.After contacting the salesman, he said it was a mistake and that the manager had not even inspected the car prior to listing it. If I'm being generous and believing that, then the left hand doesn't seem to know what the right hand is doing. If I'm being skeptical, then they did not negotiate in good faith.They have lost my trust for any future business, and I would not recommend them to friends or family.
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August 2023 by DonChelle Dabney
Please be aware of prices and NEVER go over what you are willing to pay! These finance people are the slickest! If you are doing a trade in use Kelly Blue Book before you go there so you know how much your trade in is worth! Try to be pre approved by your bank before going! If you are pre approved NEVER give your social, it’s not needed. When financing a vehicle you don’t need to put down a cash down payment! I would not recommend Billion Auto Kia EVER! Beware buyers!
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July 2023 by Amy Greenhalgh
Stopped here to get some help with charging my vehicle. Everyone was so helpful and kind. 100% recommend for rescuing services.
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April 2023 by Rachel Marshall
Kyle Toth is amazing! We bought a 2023 Kia sportage xpro in wolf gray. He made the whole process fun and easy!! Very upfront and no pressure sales. Highly recommend!!!! ?
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January 2023 by Alice Polkinghorn
I can not say enough good things about the service department. Jayden is very knowledgeable and does a great job making sure your taken care of. I love bringing my car for service.
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November 2022 by Cole Davis
Iowa City Kia diagnosed my car wrong and charged me $70 for the inspection. They said I had a valve cover leak and an oil pan leak which weren't serious, but I took it to a different mechanic and it turned out to be a more serious crankshaft seal leak. This solved my other check engine light issue that Kia told me they couldn't find. Seems like Kia's mechanics like to cut corners, which is unfortunate for customers. Get your service done elsewhere and your parts as well. Not to mention them having a full schedule for 2-3 weeks just to get an inspection done.
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November 2022 by Brad Woods
Brought my Kia telluride in for driver side mirror issues. Had to come back three times to get it right. I understand coming in once to see the problem and then coming back to have it fixed but when I returned the second time the mirror was the wrong color and they had to paint it. Then when I came back the third time they thought they had it fixed but didn't and had to come back a fourth time because they did not program it.
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November 2022 by Jordan Elizabeth Beane
I've had oil changes here and always experienced good service but the true test was when I needed service for a big problem. They got me in quickly and could've charged me thousands for a repair, but they didn't. They referred me out to a local muffler shop. Before doing so they took the extra time to show and explain what was wrong. So grateful for Jaden and Bill. I appreciate your honesty and going the extra mile.
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October 2022 by Call Me Kawi
Iowa City Kia diagnosed my car wrong and charged me $70 for the inspection. They said I had a valve cover leak and an oil pan leak which weren't serious, but I took it to a different mechanic and it turned out to be a more serious crankshaft seal leak. This solved my other check engine light issue that Kia told me they couldn't find. Seems like Kia's mechanics like to cut corners, which is unfortunate for customers. Get your service done elsewhere and your parts as well. Not to mention them having a full schedule for 2-3 weeks just to get an inspection done.
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October 2022 by Shannon Schauf
I love this place! Everyone is so friendly and so helpful! I will keep coming back and I will tell my friends. I am on my third car with this dealership and I absolutely love them and Would not do business anywhere else!
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August 2022 by Daryl Werner
To expensive to have your car serviced, they raised about $30.00 since last year they blame synthetic oil prices, they used to have a showroom full of cars now they have none hmmmm?
