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November 2023 by Kayla Kruger
PICKUP ORDERS- just don’t waste your time. They will cancel your order with no explanation. The items aren’t out of stock, the employees simply don’t feel like filling your order so they cancel it instead.
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April 2023 by Ben Tjaden
Boxes of cereal we purchased there had clear evidence that mice ate through them. Nobody ever seems to be working at this store. You guys gotta do better, this is nuts. Will need a refund or something, or to exchange these mice soiled cereals with new ones. Respond to this asap or I will escalate it.
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February 2023 by Mike R.
The manager is rude! I can't wait for her to get fired or move on to her next failure. Its funny how this store can't keep any staff.
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January 2023 by Carl Marshall
Terrible customer service Jaimy is the rudest employee ever every time you order something online from this store and go to pick it up they have no clue on what you’re talking about. Terrible terrible terrible.
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November 2022 by MARTIN FRAZER
Its like no one is ever there when they are listed as open? Just randomly closed . They don't take cash or debit card depending on the day it seems. Better off shutting this on down and trying again
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August 2022 by Drew Nunemaker
Had to use self check out and manager was beside herself cus she had to get out of her chair to remove a security tag. Obviously understaffed and poor management.
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April 2022 by J. K.
Good location for a parent to pick up the kinds of odds and ends a son or daughter attending U. of Iowa might need: The store is close, cheap and seldom crowded. Most of the time they have the kinds of basic household goods and food staples a college student needs. Reason for the three stars: Pallets and carts of product that needs shelving often in the way in aisles. That's because there aren't enough people working there to do what needs to be done.
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April 2022 by Dolores K.
Good location for a parent to pick up the kinds of odds and ends a son or daughter attending U. of Iowa might need: The store is close, cheap and seldom crowded. Most of the time they have the kinds of basic household goods and food staples a college student needs.Reason for the three stars: Pallets and carts of product that needs shelving often in the way in aisles. That's because there aren't enough people working there to do what needs to be done.
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December 2021 by Heather Heeren
I had a wonderful experience at the Iowa City store on 12/16. As I was leaving the store, I had left behind a bag unknowingly. The young woman cashier working this afternoon ran out to bring it to me as I was getting into my car. You are lucky to have such kind employees working for you!
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May 2021 by Irene Pearson
The last 2 times I stopped at iowa city dollar general it was CASH sales only, excuse was software update or card reader not working. Shelves not stocked boxes and carts of unpacked items in the isles. When able to shop prices were better than Walmart for cat food, coffee, toliet paper and personal supplies. Need to get organized!!
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April 2021 by Alicia Sands
Was needing to get laundry supplies. Arrived at 7:55, sign showed they opened at 8:00 am. I waited around and finally left at 8:30 am, as they hadn't opened yet. They missed out on 5 other customers as well.
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March 2021 by Calvin Klein
Been doing some shopping there the last 2 years workers are nice stuff cheap
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March 2021 by Subin E.K
Dollar general have a big collection of items ranging from 1$- ~10$
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March 2021 by Jodie Kain
This manger sucks she needs to learn the policy of dollar general she is not right and needs help with herself
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March 2021 by Maria Ortiz
Definitely needs better management. Everytime I visit it's dirty and crowded. As in boxes down every aisle.