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February 2024 by Jana Ringle
Went there this morning with 2 boxes. Never got in the door. I had vintage Pyrex with lids. Was 7 minutes before opening. Sitting in the parking lot and owner came out and never even looked at anything. Told us basically to take it to goodwill. Without looking at anything. I would not consign there or shop there. Rude and seriously another consignment store in town was thrilled to have my stuff. All vintage. Would not recommend.
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February 2024 by Lisa Sedlacek
Rude if you leave a bad review they cancel your account and keep your money
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January 2024 by Auden Lincoln-Vogel
Rude staff, broken items cleverly concealed to appear functional, absurd return policy for 'store credit' (only redeemable on day of return). Worst second hand store in IC - visit Goodwill, Salvation Army, Crowded Closet, Stuff Etc, Second Act instead.
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December 2023 by brittany mannix
I am so bummed. I’ve shopped at Houseworks for the last 15 years. My tween likes thrifting so we went to stop by. No kids allowed under age 16. Can they ban whole groups of people like that based on one identifiable feature? I’m a mom, I guess Houseworks also doesn’t want moms supporting their business.
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December 2023 by Marie Hummell
Reasonable prices for th7ngs you might need.
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October 2023 by Lisa S.
The woman who owns this consignment store has to be the nastiest around! She was rude and disrespectful to me and. a elderly gentleman who was before me this morning.I think she forgets who is keeping her in business! I will take my items to a different consignment store . I refuse to pay money for rudeness!
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October 2023 by Erika Slaton
Extremely rude as soon as we walked in the door will not be returning
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September 2023 by Jason Durflinger
Iowa City should be proud of their selection of consignment stores. This is a good one with amazing finds. I would recommend stopping by and taking a look.
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July 2023 by Susan E.
I've been shopping here for more than a decade, and it is my favorite Iowa City consignment store. Great staff, and great stock. Highly recommended.
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July 2023 by Raegan Stein
Nice older man helped make my first visit very enjoyable. Very reasonable prices and will be returning. They don't require masks after 1:00pm, so just go after that time if that's an issue for you.
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June 2023 by Brian Whalen-Crichton
Used to go there but they've gotten quite rude. Won't even give you a bag to put your purchases in.
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May 2023 by Victoria Weckmann
I’ve lived in this area my whole life and been to this store a couple times; you can sometimes find decent details on kitchenware which is why I go. However after every visit I’m always wary of going back. Today was definitely my last visit. Every time I go the same woman is working, and she is incredibly rude (even to people just browsing). Today my mom picked up a sealed box just to see it, and she screamed at her from across the store for a solid minute and a half about how she wasn’t allowed to do that and she had to bring it directly up to the counter if she wanted to examine the box. When we were ready to check out, my mom had found a picture frame she really wanted. We didn’t realize until getting up to the counter, but the frame was a little broken (a single nail would have fixed it). The exchange went something like this:Mom: oh, looks like the frame is a little damaged.Sales woman: (immediately snatched the frame and scolds) we don’t sell broken merchandise!Mom: are you allowed to just sell it slightly discounted?Sales woman: absolutely not, we won’t sell it to you.Mom: what are you going to do with it?Sales woman: I will just put a nail in it and resell it.Mom: if that’s all I am going to do with it can I purchase it?Sales woman: (practically screaming) we won’t sell broken merchandise, if you wanted it so bad then maybe you shouldn’t have said anything about it!I have worked retail and customer service for three years and would never DREAM of treating a customer so poorly. Please trust me when I say, any discount you could get here is not worth the rudeness, screaming, and public humiliation. Just spend your money elsewhere.
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May 2023 by K Griffith
Believe all the negative comments. They are true. If he would at least offer a mask to those who don't have one instead of belittling his customers, it might be tolerable. I was happy enough to oblige w/o argument and spend my $$ elsewhere.
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May 2023 by john schoening
We were not allowed in because of a mask policy. If you require patrons wear a mask have them available.
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April 2023 by Jacob Fairchild
It's 2023, hospitals have lifted the mask requirement. But this business still requires them? My experience in here in the past has been nothing but horrible, the owner is very rude, she's a stereotypical boomer Karen who yells at you if you if any noise comes from your phone. She also hates children to the point where nobody under 16 can enter .