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February 2024 by Crystal Fisher
Update. Store permanently closed? There are signs on the door. They aren't even open 11-4 on a Friday.Only open 11-4.Do not buy anything with an electrical cord at this store. IT IS NOT RETURNABLE. The receipt says hassle-free returns and nothing about electronics such as irons and sewing machines. The cashier will tell you to read the return policy on the website which apparently excludes numerous items.
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January 2024 by David
1-28-24Store is closed.This is happening more and more where the store does not even open.Call ahead and verify that someone answers the phone, and the store is actually open before heading over.Otherwise, just take the time to order online and have your order shipped.Or go to cedar rapids or Muscatine stores.Limited hours 11-4 Posted on their door.Hard to get help. Long lines at the checkout due to staffing issues
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January 2024 by kennedy highland
I placed a pick-up order yesterday that contained a singular item at 11:45am and it is STILL not fulfilled. I've tried calling the store since they opened, a total a 5 times today, with no answer. I just tried to get into the store (around 2:45pm) but it's closed, despite the fact that their hours already got cut down to 4pm. I placed the pickup order because I needed the item and I don't even have the option to cancel. Out of my item and the money. Just shut down the store
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January 2024 by Stacy Cleveland
I found the products I needed at this location, looked up the hours that the store was open, and drove 47 minutes to find it was, in fact, not open and would not be open for another hour!I called the store as I watched at least 7-8 other people try to enter and they said that the Google hours were updated and that they would speak to a manager about that. The Google hours are not correct!Very, very disappointing! Will be doing my best to not shop here again.
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January 2024 by Ann Harrison
Helpful locating items.
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December 2023 by Allison Donnell
What is happening at the Iowa City store?? Two days in a row I've checked the store hours and headed over HOURS before the listed closing time to pick up a curbside order. Both times they were closed. There was a paper sign on the door saying due to staffing issues they would have limited hours on the day before I was there. No note about current day or future dates. I get having staffing issues but out of respect to the customer they should have accurate hours on their website and on the door.I was lucky I caught a sympathetic employees eye who gave me my order. She said she had driven multiple hours to work at this store.
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July 2023 by Manda
Great store all throughout! Customer service was a ten today. Thanks!!
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May 2023 by Kimberly
Very helpful staff. Good variety of items. Great assortment of outdoor fabrics
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March 2023 by Scott Richard
Unique place. Full of many crafts.
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February 2023 by Andrew Miller
Friendly staff. Great selection of craft products and fabrics. Affordable prices.
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January 2023 by Tosin Opeoluwa
Clean environment, well organized goods and quality materials.
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January 2023 by Marybeth Gardam
Really enjoy shopping at Joann Fabric in Iowa City. Their seasonal items are festive, craft supplies plentiful, and they are one of the few sources for sewing materials, patterns and notions. Very helpful staff and great discount coupons!!
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December 2022 by Alex Wong
Large selection of fabrics that some of the other JOANN stores don't seem to have. As for JOANN itself it always has discounts available on their mobile app. The customer service is also usually very friendly and able to help. Great one stop shop for art and crafts. Unfortunately they do not seem many frames or shadow boxes compared to Michael's or Hobby Lobby.
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November 2022 by Ed Langhurst
Very nice store with a great selection of fabrics. Very friendly and helpful staff ?
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November 2022 by Patty Merritt
Everyone was so nice and very helpful, great prices!!
