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January 2024 by Kristie Fortmann-Doser
The Domestic Violence Intervention Program has been a customer of Mailboxes of Iowa City for many years and I can't say enough about their customer service! They have always taken great care of our agency, which has a tremendous, positive impact for victim/survivors. Today, in the blizzard, they went above and beyond!
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January 2024 by Kevin Crawley
Staff is always very friendly and very efficient.
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December 2023 by John Johnson
Friendly and helpful staff
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November 2023 by donna king
They got my package to South Korea. We did have issues with their computer form changing the Korean letters to ?????? . Even when we copied and pasted it into the form. We taped the correct ( in Korean) address in several places on the box with the phone number. When the package got there to be delivered they called the recipient and got the address mailed down. She got the box!
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October 2023 by John Greenwood
Absolutely exceptional service and reliability. They were so helpful as we got our startup off the ground. I strongly recommend doing business with Mailboxes.
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September 2023 by Eric Ngo
Shipping internationally can be hard to navigate. But the staff there were very friendly, patient, and helpful.They were very knowledgeable, providing clear guidance and suggestions about the whole process.
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June 2023 by do0ob 0dob0
They provide a useful service, especially regarding discretion in receiving packages when living with others. That said, their habit of asking what's in the package you're planning to receive is troubling - my mail carrier doesn't get to ask that question, why do you think you have a right to know?At $5 a received package it's not an overwhelming cost, but again - stop asking what's in the box, because it's none of your business.EDIT: No, you DON'T need to know what's in the package. All you NEED to know is whether it's on the prohibited/restricted list, which if you share that with customers for them to review and they say "It's not any of those things", then that's it. USPS, UPS, FedEx, etc. all have similar restrictions and prohibitions. You people are just oddly invasive.
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April 2023 by Brooke Elizabeth
Mailboxes is the best! Their employees are so helpful, kind, and knowledgeable. Their space is very organized and clean. I highly recommend them for all of your shipping/packaging/mailing needs.
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March 2023 by Gary Walker
Every time I use this place the employees go out of their way to help. Very professional and friendly. Would recommend in a minute! Thank you for your great service.
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February 2023 by Meghan Salmon
Hands down the most informed Mail service team out there. I always went to this place when I lived in Iowa City and now that I live in Italy I still call them for any DHL/ Fed Ex related questions as they, especially the young man who has worked there for years, know more than the 1-800 service number call center reps do.
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January 2023 by Trista Long
Great prices and they offer amazing services!! Their staff is friendly and helpful and they are a great help when picking up items and shipping to out of town customers. Can't say enough about this place, highly recommended!
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January 2023 by Michelle Johnson
The staff at Mailboxes of Iowa City are always extremely helpful! I take all of my packages to them and they make the shipping process easy. I can't recommend enough!
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December 2022 by omolola anaman
This place is AMAZING! I started coming here 5 years ago I believe and they are always helpful pleasant and will even print out your return label for your box! So yourself a favor, skip the post office and check out MB of IC.
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October 2022 by Paul
Dropped off a prepaid box. Took 12 seconds to get a receipt and the clerk was extremely friendly and helpful. Thank you!
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October 2022 by Theodore Santos
Employees are SO helpful and kind. They went above and beyond to help me figure out the best weight and packaging to ship something internationally. They make the whole mailing process easy and I feel like my packages are in safe hands!! Honestly the best post office I've ever gone to!Tip: Use the free 1 hour parking at the Dubuque Street Ramp parking garage across the street. This place is literally right in front of it!
