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November 2023 by Alicia Doyle
Tyler Hemphill worked so hard to get us into a Toyota Highlander at a great price. Catering to all our needs and wants. Overall it was a great experience, no pressure sale. We actually ended up buying two cars from him. One for us and one for or daughter.
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November 2023 by N C
This dealership has one phone number for sales, service & parts. I’ve been calling several days in a row & they simply don’t pick up the phone. Most bizarre thing from a business…let alone auto dealership… that I’ve ever known. There are countless other issues I’ve encountered over the years, but just focusing on the most basic one today. After your response, I called the secret number and it doesn’t ring to you. It simply puts you into “prompt hell” where no one picks up and you go to voicemail. This isn’t how successful businesses operate. Once again, my business goes elsewhere - to a dealer that cares.
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November 2023 by Diane Neuzil
Curt Dillon was the salesperson who helped my Mom and I to find what we were looking for and was great to point out many features of the car before I had a chance to figure them out. He never got tired of answering our many questions and was never pushy or in a hurry for us to make our purchase decision. I look forward to returning to have several new questions I have answered by Curt.
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October 2023 by Craig Vonsprecken
Purchased a '23 Tundra from John Hunter at McGrath Toyota. All details were worked out via text/email. John met us in the lot when we arrived, introducing himself, showing us our new truck, and then completing "The paperwork" in an organized and timely manner. Very good experience.
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October 2023 by Jenna Massey
Overall great experience! Big shout out to Hunter and Courtney for great service.This is the first dealership I’ve ever been to that I didn’t feel pushed, rushed and overwhelmed. Hunter really took his time with us to make sure we got exactly what we wanted, especially after the car arrived taking the time to go over everything I could possibly need to know about my new SUV. Thank you for giving me a great car buying experience.
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October 2023 by Nikki Burian
Josh Hicks was amazing to work with. He was very forthcoming and kind. McGrath has none of that icky car salesman nonsense; they were incredibly nice and helpful with my vehicle purchase. I especially appreciate that they checked all my vehicle fluids and tire pressure and even detailed the car right before I drove off the lot. They really go the extra mile here and don't pressure you or make you feel bamboozled. Great experience with a fantastic dealership.
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October 2023 by Shea Lowery
For the service shop: I get my corolla serviced here twice a year for atleast the last three years and always have an excellent experience. They get done what is needed, they don't overcharge, they are fast, and they don't come up with a bunch of things to fix that don't actually need it. I really appreciate them and love that I'm never concerned about my car appointments because they will do a great job.
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September 2023 by Rob Sayre
Great experience! The staff was very helpful getting me familiar with my new truck.
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September 2023 by Shi Ro
Kaden Darby helped me get my new car. He has been super helpful, patient, informative and goes above and beyond. Would definitely recommend him to everyone and anyone out there!
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September 2023 by Mike Heath
It took 6 months to get the car I wanted from Japan (a Toyota Venza), which was expected. But the salesman (Hunter) was very attentive and kept in touch. When finalizing the sale, Hunter and the finance person (Brandi) moved through the process quickly and efficiently. Hunter's response to my questions after the sale have been excellent. I highly recommend McGrath Toyota of Iowa City.
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August 2023 by Don Halligan
I had been looking for a new Tacoma for a year searching dealer inventories and getting put on their waiting list. I had certain things I absolutely wanted on the vehicle. I found one in McGrath's inventory and called them up only to find out it was already sold. John Balber called me back and asked if he could help track down what I was looking for. John went to work and found one that was allocated to a dealer in another state and was able to get the vehicle and get it to Iowa. John went above and beyond to find what I was looking for. Thank You to John and everyone at McGrath for a smooth transaction.
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August 2023 by Austin Flieder
Service Center Review: This is the second visit to McGrath Toyota of Iowa City Service Center that I have been extremely satisfied. I met with Samantha as my Service Associate and she was excellent at making me feel welcome, comfortable and was candid and honest about communicating solutions for my vehicle. I normally do not like going to dealerships for service, I have had bad experiences at others in the past. But I will happily return for service here and will request working with Samantha by name.
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August 2023 by Jared Price
I recently had the pleasure of visiting Toyota McGrath in Iowa City to pick up my 23 Prius, and let me tell you, the experience was nothing short of amazing, all thanks to the wonderful Molly!What stood out the most about Molly was her friendliness and approachability. Unlike my previous encounters with other dealerships, she didn't treat me like just another customer. She took the time to understand my needs and preferences for my family.But that's not all! Molly was a breath of fresh air in an industry notorious for its lack of transparency and push sales personnel. She was completely upfront about pricing (including Trade-in value), and ensuring that I had all the information needed to make an informed decision. It was a stark contrast to my previous experiences at other Toyota dealerships.What truly set Molly apart was her empathy and understanding. She genuinely listened to my concerns and requirements, and she never once laughed in my face when I informed her that I was looking for '23 Prius, unlike my unfortunate encounters at other Toyota dealerships in my area. Instead, she was able to secure the Prius that they had being shipped to their dealership.Thanks to Molly's exceptional service and dedication, I am now a proud owner of a '23 Toyota Prius that fits my lifestyle perfectly. I couldn't have asked for a better car-buying experience, and I owe it all to her!If you're in the market for a new car and want to avoid the unpleasant and pushy car-buying stereotype, look no further than Molly at Toyota McGrath in Iowa City. Her exceptional friendliness, transparency, and genuine care for her customers make her a true gem in the automotive industry. Trust me; you won't be disappointed!Thank you, Molly, for making my car-buying journey a memorable one! You've earned a customer for life, and I'll be recommending you to all my friends and family. :)
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August 2023 by Matthew Salter
One of the best dealerships I've ever been to. Shaun was great thank you McGrath for the 2 vehicles we bought
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August 2023 by Greg Wagner
I bought a 2018 highlander and have had numerous issues involving the windshield leaking. Staff have been very good to work with. I am however very displease with the companies phone and text service. You get texts out of no where that service has been scheduled. No explanation and I had not asked for service. When you call, their phones ring about 20 times and you very seldom talk to a person. A answering machine picks up. When a person does answer they always want to transfer your call. One day I was transferred 6 times. One of those took me from coralville to Josh in Hiawatha. They need better communication personally and not so much automation service.Greg Wagner
