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February 2024 by muller tikue
Still the moneyI have scheduled for 5:30 bu they told me not scheduled for reschedule I have to pay 310 b/c my load is not have lumber feetSo when I pay 310 they unload me still money
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February 2024 by Artak Badalyan
I really liked this place. 4am appointment, checked in early, and got a door around 1am. Unloading took 5 minutes (only 2 pallets), was out by 2:30.
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November 2023 by James Blackburn
Easy in/out and guard was friendly. Bad part is when you have to drive all night for a 1 am delivery there really is no place to park. I read the reviews and even the guard said you can park on the street. Don't believe it or you will wake up with a parking ticket on your truck.
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September 2023 by James
Easy check in process, designated staging area, easy backing to dock and check out process is good also. Called to door minutes after checking in early and had loader waiting by the door. Once done loader put the seal on and shipping calls when bol's are ready. 2 hrs for everything.
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September 2023 by guadalupe gonzalez
There is overnight parking on the street or a small truck stop about a block away. Guard was friendly and check in staff were friendly. There is a LUMPER FEE that applies for unloading.
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August 2023 by Billy Oliver
I don't get it. I had a great experience from the entrance of the gate and security. They were very polite and nice,people in the office,same. It's a little tight backing in but I mean if you can do a McLane you can do here. They got electric chocks. I hit dock 19 went to receiving at dock 5 (safety vest required) I had 345 a.m. appointment. 3:34 they started unload. No complaints from me
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August 2023 by Justin “Roadpuppy” L
This business did it right ! The guard was very pleasant to us and have mostly good directions. With the exception of saying to keep your doors closed when backing in the dock. They actually want you to open your doors after they call you when they are ready to unload.The folks in the office were kind, and not grumpy for 430 am lol. The unloading time for 15 pallets being broken down to a total of 51 finished pallets was only 2.25 hrs till I got the bills in hand. That's actually really good time for the amount of breakdowns for each product we had on.So overall rating is 4 stars .You can park on the street but there are no parking signs posted all along Heinz st. That being said we were never bothered to move. Just be nice and give the driveways room for trucks to swing in and out of and not be a inconvenience to our fellow drivers or cars.Safe travels
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July 2023 by A. Alencar
1st APP: 2AM / Check-in: 1:00AM / Out: 4AM2nd APP: 5AM / Check-in: 4:30AM / Out:Overnight parking available at street. Friendly crew, a little thigh for maneuvers and fast unloading.
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July 2023 by Abel Ramos
Checked in @12 am for 2 am appointment was out by 2 am no lumper fee easy quick stuffCheck in with guard first one way in one way out paperwork check in at door 5Overnight parking in street several truck out here no problems
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June 2023 by Tyler Vogan
After reading comments on here I was weary about coming but it was completely the opposite of what I read. The guard was calm and cool af. I was assigned a door, docked, then walked to door 5 with paperwork. In and out in just over a hour. Lumper fee required here. It's tight, but not nearly as bad as described. I guess this new breed of steering wheel holders think everything in life is hard. Not shocked anymore.
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May 2023 by LOVEPREET SINGH
security guard was very rude and it’s so aggressive and rude and they take 2 to 3 hrs for unloading and more think if u mis appointments then they charge $510
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April 2023 by Michael Smith
Guard gives you a door. Tighter back in then it looks, day cabbers stay connect to their trailers giving you less room to back up. They won't help you back up they just sit in their truck like Duhs. Your trailer is going to go crooked so be prepared for at least 2 pull ups. Once the nightmare of backing is done. I was refer walk to receiving between door 4-5 check in at first window then walk to second window to check in with lumper service. Started unloading me pretty much right after I checked in. Had a partial load so unloaded fast. Expect a lot of trucks there when you get there at doors and pulling up behind you. Appears everyone has 0500 and 0600 appts.
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March 2023 by Matthew Reynolds
3/10/23 @ 0330hrs for 0400 appointment. Security guard was rude AF. Belittled me because I pulled up on the right in front of the gate and not the left. Having never been here how was I supposed to know? If he hates truckers or his job so much he's in the wtong industry. Do better UNFI. 4 stars because the office staff was friendly and docks were easy enough to back into.
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February 2023 by James Nelson
My appointment was at 1 am. I was checked in by 00:45 and out the gate by 2 am Every one was polite and quite efficient
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February 2023 by Nikola Gajić
App 3 amThey told me 500$ if I want to be unloaded . Load is paid 600 $ there is no chance to pay upfront . Still waiting for broker's call. 8 15 am