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January 2024 by Ryan Sterner
Worst pharmacy in Iowa City, constantly dealing with mistakes that cause delays and long wait times to get your prescription. I’m typing this as I’ve just waited in line for 30 minutes to get a prescription. Have had other issues on the past where they took days to get a prescription filled for my 1 year old. If you are looking for a better pharmacy town crest is next door and cvs is across the street.
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January 2024 by Chase Bennett
Your third shift staff is trash fire all of them
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January 2024 by Dwayne Hentges
Very friendly and helpful
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November 2023 by Edwin Cox
Quick in and out and friendly cashiers
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October 2023 by diane crosby
I had vaccine shots recently at the Muscatine Walgreens. The "medical room" was absolutely filthy. Bandaid wrappers, random paper, and used gauze balls on the floor, which was nearly blackened with dirt. Astoundingly horrible for a treatment area. Add that to long waits and disinterested staff, and it is clear it is time to go somewhere else.
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September 2023 by Khaled Rajeh
Do not give Walgreens Photo Center your film photos. They took my roll of 72 half-frame exposures and lost it forever. The prints were all badly cropped and printed in the wrong orientation (whoever developed them didn't know or care that these were half frames) and the digital copies on the accompanying CD were someone else's (congratulations to the Roelfs - it's a girl). When I asked the employees at the desk if they can give us the contact info of the company that developed the film, so that I can ask them for digital copies if not the roll back, the Walgreens employee said they don't have the number or email of the very company they sent the film to. How? Did they put the film in a bottle and hope that the ocean would carry it to a developer?They said the CD with my (very intimate) photos was given to someone else, and there is no way of knowing who.I can't trust Walgreens again with my photos. In fact, I find that I can't trust anyone with anything anymore.
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July 2023 by Amber von Arb
I’ve had some of the worst experiences with Walgreens, to write them all down would take up more time then I’m willing to part with. Trying to transfer to a new pharmacy and the pharmacist straight up lied that our prescriptions were out.
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June 2023 by Marcy Domino
I wish that I experienced a friendly experience when instead it was hostile and stressful.I do not believe the store employees intended to be aggressive to me however they workAnd it was highly injuring.I remind my self most people were injured as children by grown ups who didn’t know better and to forgvie them
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April 2023 by Adam Ruess
Absolutely!!!the worst pharmacy in Johnson County .. over 6 hrs to fill a pink eye prescription. DO NOT go there!!!!! Go anywhere but there
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February 2023 by Lord Mottistone
Very poor service indeed. Expect your prescription to be late, miscounted, or simply altogether forgotten. The call/care center is to be avoided completely. They almost always get it wrong. Try to get the pharmacy techs at the actual store. Used to be a respectful, efficient location. Now I'm forced to transfer to HyVee. They claim to be forever understaffed. People with vital prescriptions beware!
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December 2022 by Amelia DeRynck
Pretty terrible experience last time I went, and it's usually pretty ok but this time I ordered curbside pickup. I hit the button to say I'm here and waited. Nothing for 5 minutes so i called like it says to. The woman came outside and said they don't have my order and that it was just picked up by doordash. I responded that I didn't order delivery, I ordered and told the store I'd pick up curbside. She just replied that the orders not here and they just gave an order to door dash and to "go home and wait" and walked away. Door dash doesn't have my information so I knew I wasn't getting it delivered especially since I did not select delivery.She didn't seem to want to admit she gave my order to another person. I called customer service and talked to a very sweet and understanding woman who helped me to get a refund so that was the only thing that bettered the whole experience. Needless to say the order was not at my home.
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December 2022 by molly
The girl at the photo counter was incredibly rude. Barely made an effort to find my stuff and stared at me while I stepped aside and frantically tried to figure out what went wrong. She finally realized maybe it was an order submitted online (she never asked and is that not the majority of their photos these days??) and acted like ringing me up was a pain. She acted like I was a huge burden the whole time. I don’t expect employees to be cheery all the time but maybe don’t treat customers like gum on your shoe. Do better.
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December 2022 by Cathy Coover
This place is very short staffed, and they have a lot of turnover. So the people in the pharmacy are mostly very slow and don't know what's going on. There is always a problem: can't find the name, the med, the insurance. This time we're waiting for 45 minutes at the window while they look for a med that was supposedly ready hours ago, and then they closed the register for 30 minutes for lunch just as they were ringing us up. I don't know why I've put up with them for so many years, I'm moving all of our prescriptions over to Towncrest.
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November 2022 by Cathy Kovach
This place is very short staffed, and they have a lot of turnover. So the people in the pharmacy are mostly very slow and don't know what's going on. There is always a problem: can't find the name, the med, the insurance. This time we're waiting for 45 minutes at the window while they look for a med that was supposedly ready hours ago, and then they closed the register for 30 minutes for lunch just as they were ringing us up. I don't know why I've put up with them for so many years, I'm moving all of our prescriptions over to Towncrest.
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October 2022 by H RO
I am not sure what’s wrong with the Pharmacy, I see 3 to 4 people always working there. What is the point of going to Urgent Care when you don’t feel well if you won’t get the medication the same day? or early next morning? but more than 24 hrs after the doctor sends it, and they are aware because it shows the status as in progress. And when I called, after literally waiting for 2 hrs, they were extremely rude, wouldn’t allow me to finish any sentence and responded “we are doing everything we can”. Again, not sure if they are under staff, or what the issue might be.
