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February 2024 by Douglas Eischeid
I am very impressed on how the Wi-Fi works here. thank you very much. Doug Eischeid.
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February 2024 by Tonya
Jefferson telecom helped me out when I was in need quickly. Thanks for getting me a phone and getting it up and going for me!
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February 2024 by Jacque Andrew
Excellent service by Alexa in conversion to new phone! Transparent through the whole process and took great care to find out my preferences in using the phone, apps, etc. Very pleasant as well.
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February 2024 by Terry Brown
Alexa was very helpful.
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January 2024 by American Patriot
The worst part about this company is the customer service, we have had internet here for a few months and every single time we called we get technical support. The support is worthless, the employees at this company do not care for anyone, we called tech support because pur data most days was 48mbps when we pay $100 for 200 mbps and some days it's lower then 1mbps. They wanna charge us a reconnect fee because there is no records of them creating a trouble ticket, just the worst customer support you'll ever have. STAY AWAY!!!!
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December 2023 by Sherry Bates
Alexa was so very helpful and kind. She made it all so easy. Thank you to her!!
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November 2023 by Tim Buenz
I added internet service to a new storage building and had Jefferson Telecom bury fiber and install the needed equipment. Dave D. did an awesome job doing the installation and troubleshooting.
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November 2023 by Toni Wetrich
Fast response. I've had services with Jefferson Telecom for 12+ years now. We just recently moved our service to a new home and they were speedy to get it set up for us on the same day and the technician was super friendly and helpful.
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November 2023 by Jeremy Fister
Alexia at the US Cellular store in Jefferson, Iowa is amazing! Her knowledge and expertise far exceeds any experience I’ve ever had dealing with cell phones! I would highly recommend seeing her for your cellphone needs!
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November 2023 by Leigh Strohn
Excellent people who really care work here. Thank you for all you have done. Terrific and supportive service. Over and above for my mom who had lost her sight and depended on her cell phone.
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November 2023 by Wendy Vander Linden
When my daughter’s phone was accidentally broken, Jolene was an excellent help in getting my phone transferred to my daughter and setting up a new one for me. I was able to drop off our phones in the morning and pick them up that afternoon, all set up and ready to go. I am so glad we have a local, knowledgeable resource for cell phone needs. Our experience could not have been better!
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November 2023 by Tanner Thomsen
I had the pleasure of working with Jolene. She spend time with me setting up Life 360. She worked hard making sure it was right and exactly what I needed. Pam Thomsen
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September 2023 by Dana Templer
Dave was awesome to work with.He explained everything that he was doing. He also set up everything for me so this (not so tech savvy person) didn't have to struggle to set stuff up.Dana
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September 2023 by Judy Flack
The girls at the front desk who set up my account were so fun. They explained all the plans and got the appointment planned for the installation. The technician called and came on time. He got my TV, printer and computer going on Wi-Fi with the internet. Showing me how to use the remote was not an easy task but we “got her done.”
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September 2023 by UhhHay1ee
My experience was with a kind lady. Me and my mother certainly like to have a good time and this lady didn’t stop us but instead joined in! She talked about her cat, her family, and plenty of other stuff all while helping us get a new phone and case along with a screen protector! She was super sweet and I didn’t hate being there for one second. I felt welcomed and I felt at ease. It was a wonderful experience and I think others would enjoy their time there as well!
