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November 2023 by Pani Nampse
The older man that works the cash register thinks it’s okay to call women with short hair “Sir”. Then when he knows he made the mistake, doesn’t apologize. He just grins. It wasn’t clear to me if he thought he was funny, or if he was just ignorant. Either way, it was hurtful and rude. I would be willing to bet that he doesn’t call men with long hair “ma’am”! They clearly do not teach customer service or how to actually be helpful in this store. Also, the prices are unnecessarily high. Will not go back.
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November 2023 by TSC MAN
Nice place for quick in and out, service center is top notch
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October 2023 by Nick Graham
Unmatched service, I am in there several times a week for service on chainsaws chains, etc.. They always get the project completed in a timely manner and communicate throughout.
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October 2023 by L W
Friendly helpful service. Bought wicks and oil for my old lamps.
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August 2023 by Brittany I
Never had any issues! Went to get coating for the Cornhole game I made for my bf and wasn’t even sure where to start. I had a product and the staff helped me took for it. He also provided other suggestions and was very knowledgeable. I was carrying my 2 year old and he carried my products to the cash register. Very friendly staff!!
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July 2023 by Neal Rydberg
Best customer service, and good quality work that they do for a lawn mower always have a happy face on to Green in the store
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May 2023 by Bob Dole
Called for an item I needed asap and this store was the closest one that had it. Was told it was $31.99 and the website also stated that price. Came in, rang up as $69.99. I needed multiple of this item, so I eventually left empty handed. Major waste of time, supervisor made no attempt to make it right. They could at least price match their own website, but nope. Would not recommend this location.
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April 2023 by Alma Jovana Michelson
Love these guys. I hope this location stays open forever and ever. It's truly a great store.As soon as you walk in, they ask if you need help. I always need help, and they are lifesavers. Literally. They made sure I got the right WATT light for my aquarium so my fishes don't die.
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January 2023 by Joshua Hinderaker
Best lawnmower repar team in des moines
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January 2023 by Brandie Huisman
Always have good experience here. Quick in and out. Knowledge staff. If you want to skip the craziness of big box stores and get good guidance stop here.
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December 2022 by Scott Rochat
Very large selection of stihl products!
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September 2022 by Mark E Bowden
This store is where you go when you need to find parts and supplies not sold elsewhere. I’d you need it, they have it! The store’s recent remodel makes it easier to navigate. The staff is incredibly helpful. ACE is the place! Thank you for serving Johnston.
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June 2022 by Mark Gerth
Very nice old school hardware store. Employees willing to assist and very knowledgeable
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June 2022 by Charlie Browne
Ericka was extremely helpful with my purchasing a new chainsaw. I would not have done it without her assistance. Thanks
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June 2022 by Alex Yang
Clean and tidy store. If you need a car key cut, make sure to call beforehand. Sometimes the machine does not work.