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April 2023 by John Senn
Mark and the team at Charter Bank have been amazing to work with! From home loans, car loans, to business loans they are hands down my go to bank of choice! I would encourage you to give them a try as well! -John
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March 2023 by Megan Bendixen
I've had a great experience working with Brien and the whole team at Charter Bank for my recent home purchase. Charter Bank has been my personal checking & savings bank for many years, so I was glad to find that they also provide competitive mortgage options. As a first-time buyer, I was extra grateful for how Brien went above and beyond to help me navigate the complex mortgage process and understand all the pros & cons of my options. He even helped expedite my paperwork to get ahead of an oncoming blizzard on closing day, talk about service!
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December 2022 by Kim Blakesley
My dad referred me to Charter Bank and I found Matt and Brien to be great to work with! They are professional, knowledgeable, and solution-oriented. Brien helped me purchase my dream home without disturbing my long-term financial goals I had set in place. His customer-centric attitude was amazing and unexpected from a banker. Charter Bank is truly different from "big box" banks and I highly recommend talking to Brien if you need any residential loans!
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December 2022 by Mackenzie Leroy
My husband and I can’t say enough great things about Charter Bank Johnston! We were first time home buyers in November of this year and Brien Scandridge was a true rock star through the whole experience. We felt like a priority and not “just another paycheck”. We truly enjoyed our experience and would recommend them to anyone! Thank you so much Charter Bank Johnston! First time hearing about y’all through a friend and we are so grateful ?-The Leroy’s
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March 2022 by Carly Hill
Love Johnston Charter Bank!! Been doing business with them for 10+ years and everyone is great. However KAYLA IS AMAZING. Always nice courteous and super cool. They are very prompt and professional. Quick to resolve issues and very helpful. Great bank with even better staff!
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December 2021 by Trevor Wiekamp
I cannot say a single good thing about my experience here. I went today to cash a $5k check and they told me since I only had a smaller amount of cash in my account they wouldn’t cash it? It’s a State Farm check so I’m very confused. I had all correctly endorsed signatures. So I said I would put it into my account and they said “okay we can do that I guess but we will put a hold on your account” i I’m not sure if it’s because of my age or race but it was simply unprofessional. The only reason I do not have a larger amount of money on that account is because my mobile app won’t work, as well as my debt card still has not arrived (4weeks later) why would I put money into a checking account that I cannot use. I strongly discourage anyone to use this bank. There’s many other great banks that go out of their way to make their customer experience wonderful. However this bank will do no such thing. I’d encourage people to use bank of the west
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February 2021 by Steve Reay
Couldn't imagine a worse bank to deal with who couldn't care less about the public they serve. After 15 years of dealing with them I'm happy to be rid of their lies.
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January 2021 by Steve Reay
After 15 years with the bank, they couldn’t resolve an issue of $1.60. Thats a dollar sixty cents, needless to say my account is closed and I will never deal with these crooks again. Despite their threats.
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April 2020 by Jim Crosman
Have been at all 4 location and they are all super doing business with, I highly recommend Charter Bank to everyone.
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February 2020 by Kelsey Clark
I appreciate the awesome staff who go above & beyond & give great service. thank you!
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October 2019 by Brad Smith
I highly recommend using Charter Bank. I have used them for 20 years for my business credit and checking needs. They have been very professional and friendly. I wouldn't go anywhere else.
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May 2019 by chris leto
All the rest of the banks get out your paper and pencil and start taking notes on how to do business and treat your customers what a bank
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April 2019 by Morgan Halverson
The staff is always very friendly and helpful. They always have a smile on their face and they welcome you the moment you walk in. Fast service too!
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March 2018 by Clint Dudley
This has been our business bank for over 10 years, I can't begin to describe how well this bank treats its customers. We had issues with our contractor, and JP and the staff at Charter Bank were there every step of the way. We couldn't have gotten through it without their support. Local bank feel with the professionalism you need.
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September 2017 by Ashley Vos
If Nick Reggio makes a mistake, watch out. He will harass you every way possible until you correct his mistake. Very unprofessional! I wouldn't recommend this branch to anybody.
