Justin Krogman - GEICO Insurance Agent
InsuranceHours:
5525 Merle Hay Rd #185, Johnston IA 50131 Hours
About Justin Krogman - GEICO Insurance Agent
Justin Krogman - GEICO Insurance Agent is a business recognized for its attentive customer service and local presence. Customers have praised the agent for being friendly, helpful, and responsive, providing clear guidance and quick assistance with insurance questions and claims. One customer appreciated the prompt support after a car accident, receiving a rental car and a check for a totaled vehicle within a day. Others highlighted the ease of communication through in-person visits, phone calls, and emails, emphasizing the agent’s dedication to educating clients about their coverage options. However, some concerns were raised regarding policy issues, such as a policy termination without proper notification, which has led to legal complaints. Despite these issues, the business is generally valued for its helpfulness and accessibility, with clients feeling confident in its local, face-to-face service. Overall, Justin Krogman’s agency is seen as a helpful and reliable local insurance resource focused on customer care.
Most Recent Reviews
April 2026
Great Rates. Knowledgeable. Excellent Follow-up.
I’m glad they can take care of all of my insurance (home, atv, boat and auto) even though I’m in Eastern Iowa/Iowa City area.
November 2025
Tyler assisted me today, and he was both professional and personable. He provided me with clear options, explained everything thoroughly, and ensured I was all set before getting off the phone. If only all companies had Tyler's great customer service and attitude. Thanks again!
October 2025
Great service by Shawn
my assigned insurance agent. Very helpful, kind and knowledgeabĺe. Tha k hou for your hard work!!
More Comments(46)
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