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January 2024 by Aaron C
Dr Rush and her staff are amazing.
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October 2023 by Tom P.
A certain abrasive and condescending vet tech should focus on customer service and being compassionate to clients with dying pets. That is what clients expect and deserve. Rather than tactlessly telling them that “Dr. said it’s a really cool case.” I let it be known that I was upset by this comment and was not offered an apology. Just a “yea, I get it” from the vet tech and a “she shouldn’t have said that” from the Dr.. But really, it was also the Dr. who shouldn’t have said what she said. You find my dog’s terminal sickness and suffering to be “a really cool case?”What an absolutely terrible experience to deal with while trying to save my dog’s life.Obviously the reviews overall here are from satisfied clients. I’m sorry I was not one of them.Perhaps a name change from Rush Animal Care to Rush “We-Don’t-Really” Animal Care would more honestly reflect the business model here.In response to your self-righteous response:Turns out you are supposed to help your clients in their time of need. That’s what we overpay you for. If you weren’t closed on Wednesday the 5 minutes you took for me wouldn’t be remarkable.And yes, my “perception” at being told that you said my dog dying was a “cool case” caused me to be upset. And you took no accountability. You didn’t apologize. You just said Emily shouldn’t have said that. That’s not an apology. Nor is saying now that you apologized. You had plenty of time to respond to my emails and you instead finally sent me a vain letter not addressing valid complaints and instead preaching about how you stand by your team. How noble.
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February 2023 by Aaron Heuss
Been coming here for 25+ years now. Staff is always super friendly and nice and Dr. Rush has always been there for us and our animals. Dr. Pat is also amazing and has seen my puppies a couple of times now and always follows up to see how they're doing.
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February 2023 by Kathi Boyle
Dr. Rush is the best vet in the NW DM area for my rescue/rehomed Sheltie! I love her & highly recommend her, specifically!
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January 2023 by Cathy Cooper
I have had Dr. Barb as a vet for 30 years. Love her and trust her. She is helpful and gives good advice.
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November 2022 by Matt B
This is easily the most impressive veterinary office I’ve visited and wish I’d found them decades ago.I have a dog and two cats.The entire staff is friendly and seem to always want to go the extra mile. They’re very accommodating and you’ll have zero doubts that the care provided is driven by the best interest of your pet. This is a small business doing great business and couldn’t be happier. Highly, highly recommend.
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October 2022 by Caleb Beerbower
Such an amazing place. Definitely takes care of your animal and very knowledgeable about your animals as well as letting you know some tips of stuff you didn't know you could do. Definitely easy on the pocket and they are very good at helping educate you about what stuff to use or too look for and more. I definitely highly recommend them and they accept new patients . They accept lots of payments types and even have a budget payment option if needed for those higher payment surgeries and more. Definitely recommend to checking them out. Let them know I sent you ?.
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September 2022 by Lesia Flynn
They took care of Esca so lovingly. They will be in my hearts forever!
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February 2022 by Cassie Overton
Dr Rush is assume. She and her staff are very kind and gentle with my elder cat.
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February 2022 by Nick M
We have been taking our pets here for the past 6 years and they have been phenomenal! They are super nice and always seem to be patient with our crazy dog.
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December 2021 by Cailin Madson
Dr Rush is amazing. Answers questions and is honest. They work to make appointments as stress free as possible for your fur babies.
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December 2021 by Agent Archer
Had an initial issue with scheduling which was very disappointing, but once I got my kitten in, they were incredibly accommodating and I felt they had the animals best interests in mind. Highly recommend.
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December 2021 by Matthew B.
Once we got past the scheduling issue, I found Dr. Rush and her staff to be attentive, and accommodating. It's clear they have the animals best interests in mind. Highly recommend.
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November 2021 by Mama Reign
I thought they were sweet in person. Then after second opinion i discovered they were trying to just get me for more money. Im so sad that i almost got surgery for my dog when she didnt even have a problem.
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October 2021 by Jill J.
We have been taking our dogs to Rush Animal care since they opened in 1992. The care provided has been excellent. Over the course of almost 30 years I have never been disappointed or concerned about the quality and professionalism. We have experienced many health issues with our dogs and we could always count on Dr. Rush to promptly diagnose and treat even the most severe illnesses. We have called upon her at night, on weekends and once on Christmas Day. Her professional judgement and demeanor is impeccable. I heard about the lost dog and I still feel badly for the owners. I spoke to the clinic staff about search efforts at the time. Following their advice, family members and I immediately combed the area. We tried again the next day, but to no avail. We didn't think he could have gone too far, but was hiding out of fear. I want the owners to know that people really cared and did try to find your beloved Vader.
